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TI-2026-32210 Aliases CVE-2026-44231

RT: Privilege escalation and information disclosure via REST 2.0 user collection endpoint

Priority LOW 39CWE-200Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Information disclosure, Privilege escalation, Security bypass
Confidentiality · integrity · availability
High · Low · Low
Fix status
Fixed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-200, CWE-269 and CWE-863.

Summary

RT is an open source, enterprise-grade issue and ticket tracking system. Versions prior to 5.0.10, 6.0.0 and above, prior to 6.0.3 contain an information disclosure and privilege escalation vulnerability in the REST 2.0 API. A privileged (non-administrative) user can obtain authentication credentials belonging to other users — including users with administrative privileges — and use those credentials to read data as those users via RT's feed endpoints. The same request that exposes the credentials also rotates them, invalidating previously-distributed feed URLs across the instance. This issue has been fixed in versions 5.0.10 and 6.0.3.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00249 16th percentileScored 2026-11-07
Fix Fixed rt (bestpractical): 5.0.10, 6.0.3

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
bestpracticalrtbefore 5.0.10; 6.0.0 to before 6.0.35.0.10, 6.0.3Patch availableCNA
  • rt Vendorbestpractical Affected before 5.0.10; 6.0.0 to before 6.0.3 Fixed in 5.0.10, 6.0.3 Patch available CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:bestpractical:request_tracker:*:*:*:*:*:*:*:*before 5.0.10; 6.0.0 to before 6.0.3Vulnerablebestpractical
  • cpe:2.3:a:bestpractical:request_tracker:*:*:*:*:*:*:*:* Versions before 5.0.10; 6.0.0 to before 6.0.3 Vulnerable ·bestpractical

Remediation

  • Fix · CNA rt (bestpractical) Fixed in 5.0.10, 6.0.3

Vendor assessments

Red Hat

Red Hat's page for this CVE →

Not affected: 1 product
  • Red Hat

Timeline

  1. 2026-10-02 Threatist record created from CVE-2026-44231

References

Advisory 1

Other 1

  • TI-2017-03862 The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x… CVSS 3.0HIGH 8.8
  • TI-2023-21864 Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information… CVSS 3.1HIGH 7.5
  • TI-2023-24078 Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a… CVSS 3.1HIGH 7.5
  • TI-2023-21865 Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information… CVSS 3.1HIGH 7.5
  • TI-2017-03861 Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2… CVSS 3.0HIGH 8.8
  • TI-2025-21439 Cross-site scripting in bestpractical RT CVSS 3.1HIGH 7.2
See all 31 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences