Cisco Unified Contact Center Management Portal Reflected Cross-Site Scripting Vulnerability
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- Low · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-79.
Summary
A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) could allow an unauthenticated, remote attacker to conduct a reflected cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Cisco | Cisco Unified Contact Center Management Portal | 12.6(1); 12.6(1)_ES1; 12.6(1)_ES2; 12.6(1)_ES3; 12.6(1)_ES4; 12.6(1)_ES5; 12.6(1)_ES6; 12.6(1)_ES7; 12.6(1)_ES8; 12.6(1)_ES9; 12.6(1)_ES10; 12.6(1)_ES11; 12.6(1)_ES12 | — | No fix listed | CNA |
- Cisco Unified Contact Center Management Portal VendorCisco Affected 12.6(1); 12.6(1)_ES1; 12.6(1)_ES2; 12.6(1)_ES3; 12.6(1)_ES4; 12.6(1)_ES5; 12.6(1)_ES6; 12.6(1)_ES7; 12.6(1)_ES8; 12.6(1)_ES9; 12.6(1)_ES10; 12.6(1)_ES11; 12.6(1)_ES12 Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:cisco:unified_contact_center_management_portal:*:*:*:*:*:*:*:* | 12.6\(1\) to before 12.6\(1\)_es13 | Vulnerable | Cisco |
- cpe:2.3:a:cisco:unified_contact_center_management_portal:*:*:*:*:*:*:*:* Versions 12.6\(1\) to before 12.6\(1\)_es13 Vulnerable ·Cisco
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2024-20512
- 2026-10-03 Alias added: GHSA-5m9w-xmv2-hvwx
References
Advisory 1
More Cisco Unified Contact Center Management Portal vulnerabilities
- TI-2021-19919 Apache Log4j2 JNDI features do not protect against attacker controlled LDAP and other JNDI related endpoints KEVCVSS 3.1CRITICAL 10.0
- TI-2023-23979 The HTTP/2 protocol allows a denial of service (server resource consumption) because… KEVCVSS 3.1HIGH 7.5
- TI-2022-05217 Cisco Unified Contact Center Management Portal and Unified Contact Center Domain Manager… CVSS 3.1CRITICAL 9.6
- TI-2024-13463 Cisco Unified Contact Center Management Portal Stored Cross-Site Scripting Vulnerability CVSS 3.1MEDIUM 5.4
Sources
- CVE-2024-20512 · CVE Program
- CVE-2024-20512 · NVD
- FIRST EPSS
- GHSA-5m9w-xmv2-hvwx · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences