TI-2024-13463 Aliases CVE-2024-20540 GHSA-r6pw-ffg9-984j

Cisco Unified Contact Center Management Portal Stored Cross-Site Scripting Vulnerability

LOW 24CWE-79Published 2024-11-06 · Updated 2024-11-06

Key facts

Attack vector: Network
Privileges required: Low
User interaction: Required
Attack complexity: Low
Impact type: Cross-site scripting
Confidentiality · integrity · availability: Low · Low · None
Fix status: No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-79.

Summary

A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) could allow an authenticated, remote attacker with low privileges to conduct a stored cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by injecting malicious code into a specific page of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information. To exploit this vulnerability, the attacker must have at least a Supervisor role on an affected device.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV

EPSS 0.00289 21st percentileScored 2026-11-07

Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation: None
Automatable: No
Technical impact: Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
Cisco	Cisco Unified Contact Center Management Portal	12.5(1)_ES1; 11.6(1)_ES11; 12.5(1)_ES3; 11.6(1)ES2; 10.5(1)ES7; 11.6(1)_ES17; 11.5(1)ES6; 12.5(1); 11.6(1)ES1; 12.0(1)_ES4; 10.5(1)ES1; 11.5(1)ES1; 12.5(1)_ES5; 12.0(1)_ES3; 11.5(1)ES5; 11.6(1)_ES7; 12.0(1)_ES1; 11.5(1)ES8; 11.6(1)_ES9; 10.5(1)ES12; 11.0(1)ES1; 11.6(1)_ES16; 11.5(1)ES7; 11.5(1)ES3; 11.6(1)_ES3; 10.5(1)ES11; 10.5(1)ES10; 11.5(1)ES4; 10.5(1)ES3; 12.6(1); 12.6(1)_ES1; 11.6(1); 12.0(1)_ES2; 11.6(1)_ES13; 12.5(1)_ES2; 10.5(1)ES2; 10.5(1)ES13; 11.6(1)_ES12; 11.0(1)ES3; 11.6(1)_ES5; 11.5(1)ES9; 10.5(1)ES4; 12.6(1)_ES2; 12.0(1); 10.5(1)ES6; 11.6(1)_ES4; 11.6(1)_ES14; 11.0(1)ES2; 12.0(1)_ES5; 10.5(1)ES5; 12.5(1)_ES4; 11.6(1)_ES15; 10.5(1)ES8; 11.6(1)_ES6; 10.5(1)ES9; 11.6(1)_ES10; 11.5(1)ES2; 11.0(1); 12.5(1)_ES6; 12.6(1)_ES3; 12.6(1)_ES4; 12.5(1)_ES7; 12.6(1)_ES5; 12.6(1)_ES6; 12.5(1)_ES8; 12.5(1)_ES9; 12.6(1)_ES7; 12.6(1)_ES8; 12.5(1)_ES10; 10.5(1); 11.5(1); 12.6(1)_ES9; 12.6(1)_ES10; 12.5(1)_ES11; 12.6(1)_ES11; 12.6(1)_ES12; 12.5(1)_ES12; 12.6(1)_ES13	—	No fix listed	CNA

Cisco Unified Contact Center Management Portal VendorCisco Affected 12.5(1)_ES1; 11.6(1)_ES11; 12.5(1)_ES3; 11.6(1)ES2; 10.5(1)ES7; 11.6(1)_ES17; 11.5(1)ES6; 12.5(1); 11.6(1)ES1; 12.0(1)_ES4; 10.5(1)ES1; 11.5(1)ES1; 12.5(1)_ES5; 12.0(1)_ES3; 11.5(1)ES5; 11.6(1)_ES7; 12.0(1)_ES1; 11.5(1)ES8; 11.6(1)_ES9; 10.5(1)ES12; 11.0(1)ES1; 11.6(1)_ES16; 11.5(1)ES7; 11.5(1)ES3; 11.6(1)_ES3; 10.5(1)ES11; 10.5(1)ES10; 11.5(1)ES4; 10.5(1)ES3; 12.6(1); 12.6(1)_ES1; 11.6(1); 12.0(1)_ES2; 11.6(1)_ES13; 12.5(1)_ES2; 10.5(1)ES2; 10.5(1)ES13; 11.6(1)_ES12; 11.0(1)ES3; 11.6(1)_ES5; 11.5(1)ES9; 10.5(1)ES4; 12.6(1)_ES2; 12.0(1); 10.5(1)ES6; 11.6(1)_ES4; 11.6(1)_ES14; 11.0(1)ES2; 12.0(1)_ES5; 10.5(1)ES5; 12.5(1)_ES4; 11.6(1)_ES15; 10.5(1)ES8; 11.6(1)_ES6; 10.5(1)ES9; 11.6(1)_ES10; 11.5(1)ES2; 11.0(1); 12.5(1)_ES6; 12.6(1)_ES3; 12.6(1)_ES4; 12.5(1)_ES7; 12.6(1)_ES5; 12.6(1)_ES6; 12.5(1)_ES8; 12.5(1)_ES9; 12.6(1)_ES7; 12.6(1)_ES8; 12.5(1)_ES10; 10.5(1); 11.5(1); 12.6(1)_ES9; 12.6(1)_ES10; 12.5(1)_ES11; 12.6(1)_ES11; 12.6(1)_ES12; 12.5(1)_ES12; 12.6(1)_ES13 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:cisco:unified_contact_center_management_portal::::::::	before 12.6\(1\)_es14	Vulnerable	Cisco

cpe:2.3:a:cisco:unified_contact_center_management_portal:*:*:*:*:*:*:*:* Versions before 12.6\(1\)_es14 Vulnerable ·Cisco

Remediation

No fixed version listed by the sources yet.

Timeline

2026-10-02 Threatist record created from CVE-2024-20540
2026-10-03 Alias added: GHSA-r6pw-ffg9-984j

References

Advisory 1

cisco-sa-ccmp-sxss-qBTDBZDD

TI-2021-19919 Apache Log4j2 JNDI features do not protect against attacker controlled LDAP and other JNDI related endpoints KEVCVSS 3.1CRITICAL 10.0
TI-2023-23979 The HTTP/2 protocol allows a denial of service (server resource consumption) because… KEVCVSS 3.1HIGH 7.5
TI-2022-05217 Cisco Unified Contact Center Management Portal and Unified Contact Center Domain Manager… CVSS 3.1CRITICAL 9.6
TI-2024-13436 Cisco Unified Contact Center Management Portal Reflected Cross-Site Scripting Vulnerability CVSS 3.1MEDIUM 6.1

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences