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TI-2024-24180 Aliases CVE-2024-36394GHSA-2mhw-g2wf-7mpp

SysAid - CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')

Priority MEDIUM 45CWE-78Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
Code execution
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-78.

Summary

SysAid - CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.01101 65th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
SysAidSysAidAll versions – 23.3.38—No fix listedCNA
  • SysAid VendorSysAid Affected All versions – 23.3.38 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:*up to 23.3.38VulnerableSysAid
  • cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:* Versions up to 23.3.38 Vulnerable ·SysAid

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2024-36394
  2. 2026-10-03 Alias added: GHSA-2mhw-g2wf-7mpp

References

Advisory 1

  • TI-2023-25564 In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code… KEVCVSS 3.1CRITICAL 9.8
  • TI-2025-02427 SysAid On-Prem <= 23.3.40 serverurl Proceessing XML External Entity Injection KEVCVSS 3.1CRITICAL 9.8
  • TI-2025-02426 SysAid On-Prem <= 23.3.40 Checkin Proceessing XML External Entity Injection KEVCVSS 3.1CRITICAL 9.3
  • TI-2025-02428 SysAid On-Prem <= 23.3.40 lshw Proceessing XML External Entity Injection CVSS 3.1CRITICAL 9.8
  • TI-2015-02650 Multiple directory traversal vulnerabilities in SysAid Help Desk before 15.2 allow remote… CVSS 2.0HIGH 8.5
  • TI-2015-02647 SysAid Help Desk before 15.2 does not properly restrict access to certain functionality… CVSS 2.0HIGH 7.5
See all 28 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences