Server-side request forgery in Zammad
Key facts
- Attack vector
- Network
- Privileges required
- High
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Information disclosure
- Confidentiality · integrity · availability
- Low · None · None
- Fix status
- Fixed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-918 and the CVSS impact.
Summary
In Zammad 6.4.x before 6.4.2, SSRF can occur. Authenticated admin users can enable webhooks in Zammad, which are triggered as POST requests when certain conditions are met. If a webhook endpoint returned a redirect response, Zammad would follow it automatically with another GET request. This could be abused by an attacker to cause GET requests for example in the local network.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Zammad GmbH | Zammad | 6.4 to before 6.4.2 | 6.4.2 | Patch available | CNA |
- Zammad VendorZammad GmbH Affected 6.4 to before 6.4.2 Fixed in 6.4.2 Patch available CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* | 6.4.0 to before 6.4.2 | Vulnerable | Zammad GmbH |
- cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* Versions 6.4.0 to before 6.4.2 Vulnerable ·Zammad GmbH
Remediation
- Fix · CNA Zammad (Zammad) Fixed in 6.4.2
Fixed in the same release
Records fixed by the same vendor advisory or release, as the CNA lists them.
- Release ·
Zammad 6.4.2
4 records Highest priority Priority LOW 4 LOW
Other records, highest priority first
- TI-2025-23441 In Zammad 6.4.x before 6.4.2, there is client-side enforcement of server-side security.Priority LOW 38
- TI-2025-23442 In Zammad 6.4.x before 6.4.2, there is information exposure.Priority LOW 35
- TI-2025-23439 Authentication bypass in ZammadPriority LOW 20
Timeline
- 2026-10-02 Threatist record created from CVE-2025-32358
- 2026-10-03 Alias added: GHSA-h7vp-w2vp-6c97
References
More Zammad GmbH Zammad vulnerabilities
- TI-2026-65406 Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package KEVCVSS 4.0CRITICAL 9.4
- TI-2026-65405 Undisclosed RCE in Zammad v6.3 and higher KEVCVSS 4.0CRITICAL 9.4
- TI-2024-22252 An issue was discovered in Zammad before 6.3.0. CVSS 3.1CRITICAL 9.1
- TI-2022-23785 A vulnerability in Zammad v5.3.0 allows attackers to execute arbitrary code or escalate… CVSS 3.1CRITICAL 9.8
- TI-2021-18599 An issue was discovered in Zammad before 4.1.1. CVSS 3.1CRITICAL 9.8
- TI-2021-18603 An issue was discovered in Zammad before 4.1.1. CVSS 3.1CRITICAL 9.8
Sources
- CVE-2025-32358 · CVE Program
- CVE-2025-32358 · NVD
- FIRST EPSS
- GHSA-h7vp-w2vp-6c97 · GitHub Advisory Database · CC BY 4.0
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