TI-2025-27047 Aliases CVE-2025-40554 GHSA-jm7r-g967-8pch

SolarWinds Web Help Desk Authentication Bypass Vulnerability

HIGH 83CWE-1390Published 2026-01-28 · Updated 2026-02-26

Key facts

Attack vector: Network
Privileges required: None
User interaction: None
Attack complexity: Low
Impact type: —
Confidentiality · integrity · availability: High · High · High
Fix status: No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA.

Summary

SolarWinds Web Help Desk was found to be susceptible to an authentication bypass vulnerability that, if exploited, could allow an attacker to invoke specific actions within Web Help Desk.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV

EPSS 0.60642 99th percentileScored 2026-11-07

Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation: None
Automatable: Yes
Technical impact: Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
SolarWinds	Web Help Desk	12.8.8 HF1 and below and later	—	No fix listed	CNA

Web Help Desk VendorSolarWinds Affected 12.8.8 HF1 and below and later Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:solarwinds:web_help_desk::::::::	before 2026.1	Vulnerable	SolarWinds

cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:* Versions before 2026.1 Vulnerable ·SolarWinds

Remediation

No fixed version listed by the sources yet.

Timeline

2026-10-02 Threatist record created from CVE-2025-40554
2026-10-03 Alias added: GHSA-jm7r-g967-8pch

References

Patch 1

https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-40554

Other 1

https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_2026-1_release_notes.htm

TI-2025-27044 SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability KEVCVSS 3.1CRITICAL 9.8
TI-2025-27034 SolarWinds Web Help Desk Security Control Bypass Vulnerability KEVCVSS 3.1CRITICAL 9.8
TI-2025-19358 SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability KEVCVSS 3.1CRITICAL 9.8
TI-2024-19175 SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability KEVCVSS 3.1CRITICAL 9.8
TI-2024-19176 SolarWinds Web Help Desk Hardcoded Credential Vulnerability KEVCVSS 3.1CRITICAL 9.1
TI-2025-27046 SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability CVSS 3.1CRITICAL 9.8

See all 21 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences