Read the docs
TI-2025-43531 Aliases CVE-2025-71420GHSA-gvmp-wwrp-jm4j

UVdesk core-framework before 1.1.7 Authorization Bypass via Saved Reply

Priority MEDIUM 57CWE-639Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Attack requirements
None
Impact type
Security bypass
Confidentiality · integrity · availability
Low · None · None
Fix status
Fixed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-639.

Summary

UVdesk core-framework before 1.1.7 contains an authorization bypass vulnerability in the saved reply endpoint that allows authenticated agents to access replies restricted to other support groups. Attackers with ROLE_AGENT can enumerate saved reply identifiers and read content reserved for groups and teams they do not belong to.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.00416 36th percentileScored 2026-11-07
Fix Fixed core-framework (uvdesk): 1.1.7community-skeleton (uvdesk): 1.1.8

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
Poc
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
uvdeskcore-frameworkbefore 1.1.71.1.7Patch availableCNA
uvdeskcommunity-skeletonbefore 1.1.81.1.8Patch availableCNA
  • core-framework Vendoruvdesk Affected before 1.1.7 Fixed in 1.1.7 Patch available CNA
  • community-skeleton Vendoruvdesk Affected before 1.1.8 Fixed in 1.1.8 Patch available CNA

Remediation

  • Fix · CNA core-framework (uvdesk) Fixed in 1.1.7
  • Fix · CNA community-skeleton (uvdesk) Fixed in 1.1.8

Fixed in the same release

Records fixed by the same vendor advisory or release, as the CNA lists them.

  • Release ·

    uvdesk community-skeleton, core-framework 1.1.7, 1.1.8

    3 records Highest priority Priority MEDIUM 2 MEDIUM, 1 LOW

    Other records, highest priority first

    • TI-2025-43532 UVdesk core-framework before 1.1.7 Privilege Escalation via editAgentPriority MEDIUM 40
    • TI-2025-43530 UVdesk core-framework before 1.1.7 Stored XSS via SwiftMailerPriority LOW 23

Timeline

  1. 2026-10-02 Threatist record created from CVE-2025-71420
  2. 2026-10-03 Alias added: GHSA-gvmp-wwrp-jm4j

References

  • TI-2023-19200 UVDesk Community Skeleton v1.1.1 allows unauthenticated attackers to perform brute force… CVSS 3.1CRITICAL 9.8
  • TI-2023-00251 Unrestricted file upload in Uvdesk CVSS 3.1HIGH 8.8
  • TI-2024-02937 Improper Privilege Management in uvdesk/community-skeleton CVSS 3.0HIGH 7.1
  • TI-2023-00309 Cross-site scripting in Uvdesk CVSS 3.1MEDIUM 6.1
  • TI-2026-67391 UVdesk support-center-bundle before 1.1.3.3 IDOR via rateTicket Ticket Rating Endpoint CVSS 4.0MEDIUM 5.3
  • TI-2023-01132 Cross-site Scripting (XSS) - Stored in uvdesk/community-skeleton CVSS 3.1MEDIUM 4.8
See all 9 →

Sources