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TI-2025-43532 Aliases CVE-2025-71421GHSA-hvr3-jhx6-xw68

UVdesk core-framework before 1.1.7 Privilege Escalation via editAgent

Priority MEDIUM 40CWE-269Published · Updated

Key facts

Attack vector
Network
Privileges required
High
User interaction
None
Attack complexity
Low
Attack requirements
None
Impact type
Privilege escalation
Confidentiality · integrity · availability
High · High · High
Fix status
Fixed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-269.

Summary

UVdesk core-framework before 1.1.7 contains an improper privilege management vulnerability in the editAgent endpoint that allows agents with agent-management privilege to escalate their own role to administrator. Attackers can submit their own account identifier with a role parameter set to ROLE_ADMIN to gain full administrative control over agents, tickets, and mail configuration.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00639 50th percentileScored 2026-11-07
Fix Fixed core-framework (uvdesk): 1.1.7community-skeleton (uvdesk): 1.1.8

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
uvdeskcore-frameworkbefore 1.1.71.1.7Patch availableCNA
uvdeskcommunity-skeletonbefore 1.1.81.1.8Patch availableCNA
  • core-framework Vendoruvdesk Affected before 1.1.7 Fixed in 1.1.7 Patch available CNA
  • community-skeleton Vendoruvdesk Affected before 1.1.8 Fixed in 1.1.8 Patch available CNA

Remediation

  • Fix · CNA core-framework (uvdesk) Fixed in 1.1.7
  • Fix · CNA community-skeleton (uvdesk) Fixed in 1.1.8

Fixed in the same release

Records fixed by the same vendor advisory or release, as the CNA lists them.

  • Release ·

    uvdesk community-skeleton, core-framework 1.1.7, 1.1.8

    3 records Highest priority Priority MEDIUM 2 MEDIUM, 1 LOW

    Other records, highest priority first

    • TI-2025-43531 UVdesk core-framework before 1.1.7 Authorization Bypass via Saved ReplyPriority MEDIUM 57
    • TI-2025-43530 UVdesk core-framework before 1.1.7 Stored XSS via SwiftMailerPriority LOW 23
    Show all 3 records →

Timeline

  1. 2026-10-02 Threatist record created from CVE-2025-71421
  2. 2026-10-03 Alias added: GHSA-hvr3-jhx6-xw68
  3. 2026-10-25 EPSS moved to the 50th–90th percentile

References

Patch 1

Advisory 1

Other 4

  • TI-2023-19200 UVDesk Community Skeleton v1.1.1 allows unauthenticated attackers to perform brute force… CVSS 3.1CRITICAL 9.8
  • TI-2023-00251 Unrestricted file upload in Uvdesk CVSS 3.1HIGH 8.8
  • TI-2024-02937 Improper Privilege Management in uvdesk/community-skeleton CVSS 3.0HIGH 7.1
  • TI-2023-00309 Cross-site scripting in Uvdesk CVSS 3.1MEDIUM 6.1
  • TI-2026-67391 UVdesk support-center-bundle before 1.1.3.3 IDOR via rateTicket Ticket Rating Endpoint CVSS 4.0MEDIUM 5.3
  • TI-2025-43531 UVdesk core-framework before 1.1.7 Authorization Bypass via Saved Reply CVSS 4.0MEDIUM 5.3
See all 9 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences