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TI-2026-12539 Aliases CVE-2026-14871GHSA-7x96-96qf-4vq9

osTicket v1.18.3 - v1.17.7 - BOLA/IDOR in ticket field viewing allows cross-department data disclosure

Priority LOW 32CWE-863Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Attack requirements
None
Impact type
Security bypass
Confidentiality · integrity · availability
High · None · None
Fix status
No fix listed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-863.

Summary

osTicket versions v1.18.3 and v1.17.7 contain a Broken Object Level Authorization (BOLA) leading to Insecure Direct Object Reference (IDOR) in the AJAX ticket-management subsystem.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00427 37th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
osticketosTicketv1.18.3; v1.17.7—No fix listedCNA
  • osTicket Vendorosticket Affected v1.18.3; v1.17.7 Fixed in — No fix listed CNA

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2026-14871
  2. 2026-10-03 Alias added: GHSA-7x96-96qf-4vq9

References

Patch 2

Advisory 2

Other 1

  • TI-2022-03911 Cross-site Scripting (XSS) - Reflected in osticket/osticket CVSS 3.1MEDIUM 5.4
  • TI-2026-27809 Cross-site scripting in osTicket CVSS 3.1MEDIUM 6.4
  • TI-2023-01247 Cross-site Scripting (XSS) - Stored in osticket/osticket CVSS 3.1MEDIUM 6.1
  • TI-2025-28770 osTicket prior to v1.17.6 and v1.18.2 are vulnerable to Broken Access Control Vulnerability in /scp/ajax.php. CVSS 3.1MEDIUM 5.4
  • TI-2023-01245 Cross-site Scripting (XSS) - Generic in osticket/osticket CVSS 3.1MEDIUM 5.4
  • TI-2023-01244 Cross-site Scripting (XSS) - Reflected in osticket/osticket CVSS 3.1MEDIUM 5.4
See all 21 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences