Read the docs
TI-2026-12573 Aliases CVE-2026-14929GHSA-g256-5g3w-9rv9

JS Help Desk < 3.1.4 - Subscriber+ Ticket Reply Modification via IDOR

Priority MEDIUM 53CWE-863Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
None · Low · None
Fix status
Fixed

Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-863.

Summary

The JS Help Desk WordPress plugin before 3.1.4 does not verify ownership of the targeted reply before updating it, allowing any authenticated user (Subscriber and above) to overwrite the content of any support-ticket reply on the site.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.00254 17th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by the CNA
Fix Fixed JS Help Desk (Unknown): 3.1.4

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
Poc
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
UnknownJS Help Deskbefore 3.1.43.1.4Patch availableCNA
  • JS Help Desk VendorUnknown Affected before 3.1.4 Fixed in 3.1.4 Patch available CNA

Remediation

  • Fix · CNA JS Help Desk (Unknown) Fixed in 3.1.4

Fixed in the same release

Records fixed by the same vendor advisory or release, as the CNA lists them.

  • Release ·

    JS Help Desk 3.1.4

    4 records Highest priority Priority HIGH 1 HIGH, 3 MEDIUM

    Other records, highest priority first

    • TI-2026-12574 JS Help Desk < 3.1.4 - Unauthenticated Arbitrary Ticket File Attachment UploadPriority HIGH 72
    • TI-2026-12575 JS Help Desk < 3.1.4 - Contributor+ User Email DisclosurePriority MEDIUM 62
    • TI-2026-12572 JS Help Desk < 3.1.4 - Subscriber+ Sensitive Information Disclosure via checkAIReplyTicketsBySubjectPriority MEDIUM 62
    Show all 4 records →

Timeline

  1. 2026-10-02 Threatist record created from CVE-2026-14929
  2. 2026-10-03 Alias added: GHSA-g256-5g3w-9rv9

References

Exploit 1

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences