JS Help Desk < 3.1.4 - Unauthenticated Arbitrary Ticket File Attachment Upload
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- High · None · None
- Fix status
- Fixed
Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-862.
Summary
The JS Help Desk WordPress plugin before 3.1.4 does not perform any authorization, nonce, or ownership check on a front-end request dispatcher, allowing unauthenticated users to upload files (limited to the JS Help Desk WordPress plugin before 3.1.4's inert allowed extensions) and attach them to arbitrary users' support tickets.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- Poc
- Automatable
- Yes
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Unknown | JS Help Desk | before 3.1.4 | 3.1.4 | Patch available | CNA |
- JS Help Desk VendorUnknown Affected before 3.1.4 Fixed in 3.1.4 Patch available CNA
Remediation
- Fix · CNA JS Help Desk (Unknown) Fixed in 3.1.4
Fixed in the same release
Records fixed by the same vendor advisory or release, as the CNA lists them.
- Release ·
JS Help Desk 3.1.4
4 records Highest priority Priority HIGH 1 HIGH, 3 MEDIUM
Other records, highest priority first
- TI-2026-12575 JS Help Desk < 3.1.4 - Contributor+ User Email DisclosurePriority MEDIUM 62
- TI-2026-12572 JS Help Desk < 3.1.4 - Subscriber+ Sensitive Information Disclosure via checkAIReplyTicketsBySubjectPriority MEDIUM 62
- TI-2026-12573 JS Help Desk < 3.1.4 - Subscriber+ Ticket Reply Modification via IDORPriority MEDIUM 53
Timeline
- 2026-10-02 Threatist record created from CVE-2026-14930
- 2026-10-03 Alias added: GHSA-pm33-j8g2-55v7
References
Sources
- CVE-2026-14930 · CVE Program
- CVE-2026-14930 · NVD
- FIRST EPSS
- GHSA-pm33-j8g2-55v7 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences