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TI-2026-12575 Aliases CVE-2026-14931GHSA-4w98-gcq5-58rp

JS Help Desk < 3.1.4 - Contributor+ User Email Disclosure

Priority MEDIUM 62CWE-200Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Information disclosure
Confidentiality · integrity · availability
High · None · None
Fix status
Fixed

Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-200.

Summary

The JS Help Desk WordPress plugin before 3.1.4 grants a support-agent capability to the Contributor role on activation and does not perform a capability check on a user-listing handler, allowing Contributor-level users to enumerate the email addresses of all registered WordPress users.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.00371 31st percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by the CNA
Fix Fixed JS Help Desk (Unknown): 3.1.4

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
Poc
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
UnknownJS Help Deskbefore 3.1.43.1.4Patch availableCNA
  • JS Help Desk VendorUnknown Affected before 3.1.4 Fixed in 3.1.4 Patch available CNA

Remediation

  • Fix · CNA JS Help Desk (Unknown) Fixed in 3.1.4

Fixed in the same release

Records fixed by the same vendor advisory or release, as the CNA lists them.

  • Release ·

    JS Help Desk 3.1.4

    4 records Highest priority Priority HIGH 1 HIGH, 3 MEDIUM

    Other records, highest priority first

    • TI-2026-12574 JS Help Desk < 3.1.4 - Unauthenticated Arbitrary Ticket File Attachment UploadPriority HIGH 72
    • TI-2026-12572 JS Help Desk < 3.1.4 - Subscriber+ Sensitive Information Disclosure via checkAIReplyTicketsBySubjectPriority MEDIUM 62
    • TI-2026-12573 JS Help Desk < 3.1.4 - Subscriber+ Ticket Reply Modification via IDORPriority MEDIUM 53
    Show all 4 records →

Timeline

  1. 2026-10-02 Threatist record created from CVE-2026-14931
  2. 2026-10-03 Alias added: GHSA-4w98-gcq5-58rp

References

Exploit 1

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences