SolarWinds Web Help Desk Denial-of-Service Vulnerability
Priority MEDIUM 43CWE-770Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Denial of service
- Confidentiality · integrity · availability
- None · Low · High
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-770.
Summary
SolarWinds Web Help Desk is found to be affected by a denial-of-service vulnerability, which when exploited, could cause the Web Help Desk server to crash due to insufficient memory.
Why it matters now
Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.0072 54th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- Yes
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| SolarWinds | Web Help Desk | 2026.1 and all previous versions | — | No fix listed | CNA |
- Web Help Desk VendorSolarWinds Affected 2026.1 and all previous versions Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:* | before 2026.2 | Vulnerable | SolarWinds |
- cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:* Versions before 2026.2 Vulnerable ·SolarWinds
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2026-28299
- 2026-10-03 Alias added: GHSA-f247-223f-rhfm
References
More SolarWinds Web Help Desk vulnerabilities
- TI-2025-27044 SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability KEVCVSS 3.1CRITICAL 9.8
- TI-2025-27034 SolarWinds Web Help Desk Security Control Bypass Vulnerability KEVCVSS 3.1CRITICAL 9.8
- TI-2025-19358 SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability KEVCVSS 3.1CRITICAL 9.8
- TI-2024-19175 SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability KEVCVSS 3.1CRITICAL 9.8
- TI-2024-19176 SolarWinds Web Help Desk Hardcoded Credential Vulnerability KEVCVSS 3.1CRITICAL 9.1
- TI-2025-27046 SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability CVSS 3.1CRITICAL 9.8
Sources
- CVE-2026-28299 · CVE Program
- CVE-2026-28299 · NVD
- FIRST EPSS
- GHSA-f247-223f-rhfm · GitHub Advisory Database · CC BY 4.0
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