Fluent Support plugin lets attackers modify linked customer profiles
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- High
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- None · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-639.
Summary
The Fluent Support Helpdesk and Customer Support Ticket System plugin for WordPress is affected up to and including 2.4.7. Its Fluent Forms integration matches a submitted email to an existing WordPress account without checking that the submitter controls that address, and it then overwrites some stored profile fields of that customer (CWE-639). An unauthenticated attacker can do this through a public form where an administrator has enabled a feed.
Written with Claude Haiku 5.5 from the sources below · 2026-11-07
Description from the CNA
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.
Why it matters now
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| WP ManageNinja LLC | Fluent Support – Helpdesk & Customer Support Ticket System | up to 2.4.7 | — | No fix listed | CNA |
- Fluent Support – Helpdesk & Customer Support Ticket System VendorWP ManageNinja LLC Affected up to 2.4.7 Fixed in — No fix listed CNA
Remediation
The sources list no fixed version for Fluent Support (Helpdesk & Customer Support Ticket System).
Written with Claude Haiku 5.5 from the sources below · 2026-11-07
Timeline
- 2026-11-07 Threatist record created from CVE-2026-119213
- 2026-11-07 Alias added: GHSA-q7x6-x924-p7cg
References
Other 6
- https://www.wordfence.com/threat-intel/vulnerabilities/id/5aea4f76-053d-4ce4-ae8c-7c01d7727718?source=cve
- https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Services/Integrations/FluentForm/FeedIntegration.php#L358
- https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Services/Integrations/FluentForm/FeedIntegration.php#L335
- https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Models/Customer.php#L126
- https://wordpress.org/plugins/fluent-support/
- https://plugins.trac.wordpress.org/changeset/3780020/fluent-support/trunk/app/Services/Integrations/FluentForm/FeedIntegration.php
More WP ManageNinja LLC vulnerabilities
- TI-2021-13634 CSRF in WP Fluent Forms < 3.6.67 allows stored XSS and Privilege Escalation CVSS 3.1HIGH 8.8
- TI-2022-04342 FluentAuth < 1.0.2 - Bypass blocks by IP Spoofing CVSS 3.1HIGH 7.5
- TI-2024-11836 Ninja Tables < 5.0.17 - Admin+ Stored XSS CVSS 3.1MEDIUM 6.1
- TI-2023-00211 FluentSMTP < 2.2.3 - Stored XSS via Email Logs CVSS 3.1MEDIUM 5.4
- TI-2026-51633 Ninja Tables Pro 5.2.11 Embedded Malicious Code via Tampered Plugin Build CVSS 4.0CRITICAL 9.3
- TI-2026-51632 Fluent Forms Pro 6.2.7 Embedded Malicious Code via Tampered Plugin Build CVSS 4.0CRITICAL 9.3
Sources
- CVE-2026-119213 · CVE Program
- CVE-2026-119213 · NVD
- FIRST EPSS
- GHSA-q7x6-x924-p7cg · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences