Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus…
Priority MEDIUM 47CWE-22Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- Low
- Impact type
- Information disclosure
- Confidentiality · integrity · availability
- Partial · None · None
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA. Impact type from CWE-22 and the CVSS impact.
Summary
Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 allows remote attackers to read arbitrary files via unspecified vectors.
Why it matters now
EPSS 0.30878 98th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:manageengine:servicedesk_plus:8.0:*:*:*:*:*:*:* | 8.0 | Vulnerable | ManageEngine |
- cpe:2.3:a:manageengine:servicedesk_plus:8.0:*:*:*:*:*:*:* Versions 8.0 Vulnerable ·ManageEngine
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2011-2755
- 2026-10-03 Alias added: GHSA-m953-88vc-vwxj
References
Advisory 1
More ManageEngine Servicedesk Plus vulnerabilities
- TI-2014-04325 Directory traversal vulnerability in ServiceDesk Plus MSP v5 to v9.0 v9030; AssetExplorer… CVSS 3.0HIGH 8.8
- TI-2014-04326 Directory traversal vulnerability in ServiceDesk Plus and Plus MSP v5 through v9.0 v9030… CVSS 3.0HIGH 8.8
- TI-2011-02416 Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus… CVSS 2.0MEDIUM 5.0
- TI-2008-01249 Cross-site scripting (XSS) vulnerability in SolutionSearch.do in ManageEngine ServiceDesk… CVSS 3.1MEDIUM 6.1
- TI-2015-01341 ZOHO ManageEngine ServiceDesk Plus (SDP) before 9.0 build 9031 allows remote… CVSS 2.0MEDIUM 4.0
- TI-2011-02415 FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 does not require… CVSS 2.0MEDIUM 5.0
Sources
- CVE-2011-2755 · CVE Program
- CVE-2011-2755 · NVD
- FIRST EPSS
- GHSA-m953-88vc-vwxj · GitHub Advisory Database · CC BY 4.0
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