FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 does not require…
Priority LOW 27CWE-287Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- Low
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- Partial · None · None
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA. Impact type from CWE-287.
Summary
FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 does not require authentication, which allows remote attackers to read files from a specific directory via unspecified vectors.
Why it matters now
EPSS 0.01978 80th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:manageengine:servicedesk_plus:8.0:*:*:*:*:*:*:* | 8.0 | Vulnerable | ManageEngine |
- cpe:2.3:a:manageengine:servicedesk_plus:8.0:*:*:*:*:*:*:* Versions 8.0 Vulnerable ·ManageEngine
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2011-2756
- 2026-10-03 Alias added: GHSA-qqv4-hj7r-xr74
References
Advisory 1
More ManageEngine Servicedesk Plus vulnerabilities
- TI-2014-04325 Directory traversal vulnerability in ServiceDesk Plus MSP v5 to v9.0 v9030; AssetExplorer… CVSS 3.0HIGH 8.8
- TI-2014-04326 Directory traversal vulnerability in ServiceDesk Plus and Plus MSP v5 through v9.0 v9030… CVSS 3.0HIGH 8.8
- TI-2011-02416 Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus… CVSS 2.0MEDIUM 5.0
- TI-2011-02414 Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus… CVSS 2.0MEDIUM 5.0
- TI-2008-01249 Cross-site scripting (XSS) vulnerability in SolutionSearch.do in ManageEngine ServiceDesk… CVSS 3.1MEDIUM 6.1
- TI-2015-01341 ZOHO ManageEngine ServiceDesk Plus (SDP) before 9.0 build 9031 allows remote… CVSS 2.0MEDIUM 4.0
Sources
- CVE-2011-2756 · CVE Program
- CVE-2011-2756 · NVD
- FIRST EPSS
- GHSA-qqv4-hj7r-xr74 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences