Best Practical Solutions RT 3.8.x before 3.8.15 and 4.0.x before 4.0.8, when GnuPG is…
Priority LOW 30CWE-310Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- Low
- Impact type
- —
- Confidentiality · integrity · availability
- None · Partial · Partial
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA.
Summary
Best Practical Solutions RT 3.8.x before 3.8.15 and 4.0.x before 4.0.8, when GnuPG is enabled, allows remote attackers to configure encryption or signing for certain outbound e-mail, and possibly cause a denial of service (loss of e-mail readability), via an e-mail message to a queue's address.
Why it matters now
EPSS 0.00792 56th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 17
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:bestpractical:request_tracker:3.8.3:*:*:*:*:*:*:* | 3.8.3 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:3.8.4:*:*:*:*:*:*:* | 3.8.4 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:3.8.7:*:*:*:*:*:*:* | 3.8.7 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:3.8.9:*:*:*:*:*:*:* | 3.8.9 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:3.8.10:*:*:*:*:*:*:* | 3.8.10 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:3.8.11:*:*:*:*:*:*:* | 3.8.11 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:3.8.12:*:*:*:*:*:*:* | 3.8.12 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:3.8.13:*:*:*:*:*:*:* | 3.8.13 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:3.8.14:*:*:*:*:*:*:* | 3.8.14 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.0:*:*:*:*:*:*:* | 4.0.0 | Vulnerable | bestpractical |
- cpe:2.3:a:bestpractical:request_tracker:3.8.3:*:*:*:*:*:*:* Versions 3.8.3 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:3.8.4:*:*:*:*:*:*:* Versions 3.8.4 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:3.8.7:*:*:*:*:*:*:* Versions 3.8.7 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:3.8.9:*:*:*:*:*:*:* Versions 3.8.9 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:3.8.10:*:*:*:*:*:*:* Versions 3.8.10 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:3.8.11:*:*:*:*:*:*:* Versions 3.8.11 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:3.8.12:*:*:*:*:*:*:* Versions 3.8.12 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:3.8.13:*:*:*:*:*:*:* Versions 3.8.13 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:3.8.14:*:*:*:*:*:*:* Versions 3.8.14 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.0:*:*:*:*:*:*:* Versions 4.0.0 Vulnerable ·bestpractical
Show 7 more CPE
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:bestpractical:request_tracker:4.0.1:*:*:*:*:*:*:* | 4.0.1 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.2:*:*:*:*:*:*:* | 4.0.2 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.3:*:*:*:*:*:*:* | 4.0.3 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.4:*:*:*:*:*:*:* | 4.0.4 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.5:*:*:*:*:*:*:* | 4.0.5 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.6:*:*:*:*:*:*:* | 4.0.6 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.7:*:*:*:*:*:*:* | 4.0.7 | Vulnerable | bestpractical |
- cpe:2.3:a:bestpractical:request_tracker:4.0.1:*:*:*:*:*:*:* Versions 4.0.1 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.2:*:*:*:*:*:*:* Versions 4.0.2 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.3:*:*:*:*:*:*:* Versions 4.0.3 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.4:*:*:*:*:*:*:* Versions 4.0.4 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.5:*:*:*:*:*:*:* Versions 4.0.5 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.6:*:*:*:*:*:*:* Versions 4.0.6 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.7:*:*:*:*:*:*:* Versions 4.0.7 Vulnerable ·bestpractical
Remediation
No fixed version listed by the sources yet.
Vendor assessments
Timeline
- 2026-10-02 Threatist record created from CVE-2012-6579
- 2026-10-03 Alias added: GHSA-f2jr-mr8q-3w6w
References
More bestpractical Request Tracker vulnerabilities
- TI-2017-03862 The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x… CVSS 3.0HIGH 8.8
- TI-2023-21864 Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information… CVSS 3.1HIGH 7.5
- TI-2023-24078 Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a… CVSS 3.1HIGH 7.5
- TI-2023-21865 Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information… CVSS 3.1HIGH 7.5
- TI-2017-03861 Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2… CVSS 3.0HIGH 8.8
- TI-2026-32210 RT: Privilege escalation and information disclosure via REST 2.0 user collection endpoint CVSS 3.1CRITICAL 9.1
Sources
- CVE-2012-6579 · CVE Program
- CVE-2012-6579 · NVD
- FIRST EPSS
- GHSA-f2jr-mr8q-3w6w · GitHub Advisory Database · CC BY 4.0
- CVE-2012-6579 · Red Hat security data · CC BY 4.0
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