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TI-2012-05298 Aliases CVE-2012-6580GHSA-pr6v-qj9p-h45q

Best Practical Solutions RT 3.8.x before 3.8.15 and 4.0.x before 4.0.8, when GnuPG is…

Priority LOW 21CWE-310Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
— Not recorded in CVSS 2.0
Attack complexity
Medium
Impact type
—
Confidentiality · integrity · availability
None · Partial · None
Fix status
No fix listed

Attack profile from CVSS 2.0 · NVD. Fix status from CNA.

Summary

Best Practical Solutions RT 3.8.x before 3.8.15 and 4.0.x before 4.0.8, when GnuPG is enabled, does not ensure that the UI labels unencrypted messages as unencrypted, which might make it easier for remote attackers to spoof details of a message's origin or interfere with encryption-policy auditing via an e-mail message to a queue's address.

Why it matters now

EPSS 0.00635 50th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 17

CPEVersionsRoleVendor
cpe:2.3:a:bestpractical:request_tracker:3.8.3:*:*:*:*:*:*:*3.8.3Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.4:*:*:*:*:*:*:*3.8.4Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.7:*:*:*:*:*:*:*3.8.7Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.9:*:*:*:*:*:*:*3.8.9Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.10:*:*:*:*:*:*:*3.8.10Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.11:*:*:*:*:*:*:*3.8.11Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.12:*:*:*:*:*:*:*3.8.12Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.13:*:*:*:*:*:*:*3.8.13Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.14:*:*:*:*:*:*:*3.8.14Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.0:*:*:*:*:*:*:*4.0.0Vulnerablebestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.3:*:*:*:*:*:*:* Versions 3.8.3 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.4:*:*:*:*:*:*:* Versions 3.8.4 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.7:*:*:*:*:*:*:* Versions 3.8.7 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.9:*:*:*:*:*:*:* Versions 3.8.9 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.10:*:*:*:*:*:*:* Versions 3.8.10 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.11:*:*:*:*:*:*:* Versions 3.8.11 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.12:*:*:*:*:*:*:* Versions 3.8.12 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.13:*:*:*:*:*:*:* Versions 3.8.13 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.14:*:*:*:*:*:*:* Versions 3.8.14 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.0:*:*:*:*:*:*:* Versions 4.0.0 Vulnerable ·bestpractical
Show 7 more CPE
CPEVersionsRoleVendor
cpe:2.3:a:bestpractical:request_tracker:4.0.1:*:*:*:*:*:*:*4.0.1Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.2:*:*:*:*:*:*:*4.0.2Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.3:*:*:*:*:*:*:*4.0.3Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.4:*:*:*:*:*:*:*4.0.4Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.5:*:*:*:*:*:*:*4.0.5Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.6:*:*:*:*:*:*:*4.0.6Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.7:*:*:*:*:*:*:*4.0.7Vulnerablebestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.1:*:*:*:*:*:*:* Versions 4.0.1 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.2:*:*:*:*:*:*:* Versions 4.0.2 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.3:*:*:*:*:*:*:* Versions 4.0.3 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.4:*:*:*:*:*:*:* Versions 4.0.4 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.5:*:*:*:*:*:*:* Versions 4.0.5 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.6:*:*:*:*:*:*:* Versions 4.0.6 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.7:*:*:*:*:*:*:* Versions 4.0.7 Vulnerable ·bestpractical

Remediation

No fixed version listed by the sources yet.

Vendor assessments

Red Hat

Red Hat's page for this CVE →

Not affected: 1 product
  • Red Hat

Timeline

  1. 2026-10-02 Threatist record created from CVE-2012-6580
  2. 2026-10-03 Alias added: GHSA-pr6v-qj9p-h45q
  3. 2026-10-25 EPSS moved to the 50th–90th percentile

References

Patch 1

  • TI-2017-03862 The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x… CVSS 3.0HIGH 8.8
  • TI-2023-21864 Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information… CVSS 3.1HIGH 7.5
  • TI-2023-24078 Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a… CVSS 3.1HIGH 7.5
  • TI-2023-21865 Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information… CVSS 3.1HIGH 7.5
  • TI-2017-03861 Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2… CVSS 3.0HIGH 8.8
  • TI-2026-32210 RT: Privilege escalation and information disclosure via REST 2.0 user collection endpoint CVSS 3.1CRITICAL 9.1
See all 31 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences