The awesome-support plugin before 3.1.7 for WordPress has a security issue in which shortcodes are allowed in replies.
Priority LOW 36CWE-254Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- —
- Confidentiality · integrity · availability
- None · High · None
- Fix status
- No fix listed
Attack profile from CVSS 3.0 · NVD. Fix status from CNA.
Summary
The awesome-support plugin before 3.1.7 for WordPress has a security issue in which shortcodes are allowed in replies.
Why it matters now
EPSS 0.01389 72nd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:getawesomesupport:awesome_support:*:*:*:*:*:wordpress:*:* | before 3.1.7 | Vulnerable | Awesome Support Team |
- cpe:2.3:a:getawesomesupport:awesome_support:*:*:*:*:*:wordpress:*:* Versions before 3.1.7 Vulnerable ·Awesome Support Team
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2015-9318
- 2026-10-03 Alias added: GHSA-6f4g-xmgg-cgq7
References
More Awesome Support Team Awesome Support vulnerabilities
- TI-2023-04928 Awesome Support < 6.1.5 - Submitter+ Arbitrary File Deletion CVSS 3.1HIGH 8.1
- TI-2022-03239 Awesome Support < 6.1.2 - Subscriber+ Arbitrary Exported Tickets Download CVSS 3.1MEDIUM 6.5
- TI-2023-04927 Awesome Support < 6.1.5 - Reflected Cross-Site Scripting CVSS 3.1MEDIUM 6.1
- TI-2023-04925 Awesome Support < 6.1.5 - Insufficient permission check in wpas_edit_reply CVSS 3.1MEDIUM 4.3
- TI-2024-20263 WordPress Awesome Support plugin <= 6.1.7 - Broken Access Control vulnerability CVSS 3.1CRITICAL 9.8
- TI-2024-00550 Awesome Support – WordPress HelpDesk & Support Plugin <= 6.1.7 - Authenticated (Subscriber+) SQL Injection CVSS 3.1HIGH 8.8
Sources
- CVE-2015-9318 · CVE Program
- CVE-2015-9318 · NVD
- FIRST EPSS
- GHSA-6f4g-xmgg-cgq7 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences