Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 does…
Priority LOW 29Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- High
- Impact type
- —
- Confidentiality · integrity · availability
- High · None · None
- Fix status
- No fix listed
Attack profile from CVSS 3.0 · NVD. Fix status from CNA.
Summary
Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 does not use a constant-time comparison algorithm for secrets, which makes it easier for remote attackers to obtain sensitive user password information via a timing side-channel attack.
Why it matters now
EPSS 0.01368 72nd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 41
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:bestpractical:request_tracker:4.0.0:*:*:*:*:*:*:* | 4.0.0 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.1:*:*:*:*:*:*:* | 4.0.1 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.2:*:*:*:*:*:*:* | 4.0.2 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.3:*:*:*:*:*:*:* | 4.0.3 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.4:*:*:*:*:*:*:* | 4.0.4 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.5:*:*:*:*:*:*:* | 4.0.5 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.6:*:*:*:*:*:*:* | 4.0.6 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.7:*:*:*:*:*:*:* | 4.0.7 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.8:*:*:*:*:*:*:* | 4.0.8 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.9:*:*:*:*:*:*:* | 4.0.9 | Vulnerable | bestpractical |
- cpe:2.3:a:bestpractical:request_tracker:4.0.0:*:*:*:*:*:*:* Versions 4.0.0 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.1:*:*:*:*:*:*:* Versions 4.0.1 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.2:*:*:*:*:*:*:* Versions 4.0.2 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.3:*:*:*:*:*:*:* Versions 4.0.3 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.4:*:*:*:*:*:*:* Versions 4.0.4 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.5:*:*:*:*:*:*:* Versions 4.0.5 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.6:*:*:*:*:*:*:* Versions 4.0.6 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.7:*:*:*:*:*:*:* Versions 4.0.7 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.8:*:*:*:*:*:*:* Versions 4.0.8 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.9:*:*:*:*:*:*:* Versions 4.0.9 Vulnerable ·bestpractical
Show 31 more CPE
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:bestpractical:request_tracker:4.0.10:*:*:*:*:*:*:* | 4.0.10 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.11:*:*:*:*:*:*:* | 4.0.11 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.12:*:*:*:*:*:*:* | 4.0.12 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.13:*:*:*:*:*:*:* | 4.0.13 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.14:*:*:*:*:*:*:* | 4.0.14 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.15:*:*:*:*:*:*:* | 4.0.15 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.16:*:*:*:*:*:*:* | 4.0.16 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.17:*:*:*:*:*:*:* | 4.0.17 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.18:*:*:*:*:*:*:* | 4.0.18 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.19:*:*:*:*:*:*:* | 4.0.19 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.20:*:*:*:*:*:*:* | 4.0.20 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.21:*:*:*:*:*:*:* | 4.0.21 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.22:*:*:*:*:*:*:* | 4.0.22 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.23:*:*:*:*:*:*:* | 4.0.23 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.0.24:*:*:*:*:*:*:* | 4.0.24 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.2.0:*:*:*:*:*:*:* | 4.2.0 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.2.1:*:*:*:*:*:*:* | 4.2.1 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.2.2:*:*:*:*:*:*:* | 4.2.2 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.2.3:*:*:*:*:*:*:* | 4.2.3 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.2.4:*:*:*:*:*:*:* | 4.2.4 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.2.5:*:*:*:*:*:*:* | 4.2.5 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.2.6:*:*:*:*:*:*:* | 4.2.6 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.2.7:*:*:*:*:*:*:* | 4.2.7 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.2.8:*:*:*:*:*:*:* | 4.2.8 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.2.9:*:*:*:*:*:*:* | 4.2.9 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.2.10:*:*:*:*:*:*:* | 4.2.10 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.2.11:*:*:*:*:*:*:* | 4.2.11 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.2.12:*:*:*:*:*:*:* | 4.2.12 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.2.13:*:*:*:*:*:*:* | 4.2.13 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.4.0:*:*:*:*:*:*:* | 4.4.0 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:request_tracker:4.4.1:*:*:*:*:*:*:* | 4.4.1 | Vulnerable | bestpractical |
- cpe:2.3:a:bestpractical:request_tracker:4.0.10:*:*:*:*:*:*:* Versions 4.0.10 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.11:*:*:*:*:*:*:* Versions 4.0.11 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.12:*:*:*:*:*:*:* Versions 4.0.12 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.13:*:*:*:*:*:*:* Versions 4.0.13 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.14:*:*:*:*:*:*:* Versions 4.0.14 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.15:*:*:*:*:*:*:* Versions 4.0.15 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.16:*:*:*:*:*:*:* Versions 4.0.16 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.17:*:*:*:*:*:*:* Versions 4.0.17 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.18:*:*:*:*:*:*:* Versions 4.0.18 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.19:*:*:*:*:*:*:* Versions 4.0.19 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.20:*:*:*:*:*:*:* Versions 4.0.20 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.21:*:*:*:*:*:*:* Versions 4.0.21 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.22:*:*:*:*:*:*:* Versions 4.0.22 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.23:*:*:*:*:*:*:* Versions 4.0.23 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.0.24:*:*:*:*:*:*:* Versions 4.0.24 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.2.0:*:*:*:*:*:*:* Versions 4.2.0 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.2.1:*:*:*:*:*:*:* Versions 4.2.1 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.2.2:*:*:*:*:*:*:* Versions 4.2.2 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.2.3:*:*:*:*:*:*:* Versions 4.2.3 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.2.4:*:*:*:*:*:*:* Versions 4.2.4 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.2.5:*:*:*:*:*:*:* Versions 4.2.5 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.2.6:*:*:*:*:*:*:* Versions 4.2.6 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.2.7:*:*:*:*:*:*:* Versions 4.2.7 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.2.8:*:*:*:*:*:*:* Versions 4.2.8 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.2.9:*:*:*:*:*:*:* Versions 4.2.9 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.2.10:*:*:*:*:*:*:* Versions 4.2.10 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.2.11:*:*:*:*:*:*:* Versions 4.2.11 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.2.12:*:*:*:*:*:*:* Versions 4.2.12 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.2.13:*:*:*:*:*:*:* Versions 4.2.13 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.4.0:*:*:*:*:*:*:* Versions 4.4.0 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:request_tracker:4.4.1:*:*:*:*:*:*:* Versions 4.4.1 Vulnerable ·bestpractical
Remediation
No fixed version listed by the sources yet.
Vendor assessments
Timeline
- 2026-10-02 Threatist record created from CVE-2017-5361
- 2026-10-03 Alias added: GHSA-qpcq-vgjf-37f6
References
More bestpractical Request Tracker vulnerabilities
- TI-2017-03862 The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x… CVSS 3.0HIGH 8.8
- TI-2023-21864 Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information… CVSS 3.1HIGH 7.5
- TI-2023-24078 Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a… CVSS 3.1HIGH 7.5
- TI-2023-21865 Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information… CVSS 3.1HIGH 7.5
- TI-2017-03861 Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2… CVSS 3.0HIGH 8.8
- TI-2026-32210 RT: Privilege escalation and information disclosure via REST 2.0 user collection endpoint CVSS 3.1CRITICAL 9.1
Sources
- CVE-2017-5361 · CVE Program
- CVE-2017-5361 · NVD
- FIRST EPSS
- GHSA-qpcq-vgjf-37f6 · GitHub Advisory Database · CC BY 4.0
- CVE-2017-5361 · Red Hat security data · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences