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TI-2018-00668 Aliases CVE-2018-0714GHSA-r8j4-9jg8-cj5q

Command injection in QNAP Helpdesk in QTS

Priority MEDIUM 46CWE-77Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
Code execution
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.0 · NVD. Fix status from CNA. Impact type from CWE-77.

Summary

Command injection vulnerability in Helpdesk versions 1.1.21 and earlier in QNAP QTS 4.2.6 build 20180531, QTS 4.3.3 build 20180528, QTS 4.3.4 build 20180528 and their earlier versions could allow remote attackers to run arbitrary commands in the compromised application.

Why it matters now

EPSS 0.02251 83rd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
QNAPHelpdesk in QTSHelpdesk versions 1.1.21 and earlier in QTS 4.2.6: build 20180531, QTS 4.3.3: build 20180528, QTS 4.3.4: build 20180528 and earlier versions—No fix listedCNA
  • Helpdesk in QTS VendorQNAP Affected Helpdesk versions 1.1.21 and earlier in QTS 4.2.6: build 20180531, QTS 4.3.3: build 20180528, QTS 4.3.4: build 20180528 and earlier versions Fixed in — No fix listed CNA

CPE configurations NVD · 4

CPEVersionsRoleVendor
cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:*up to 1.1.21VulnerableQNAP
cpe:2.3:o:qnap:qts:4.2.6:*:*:*:*:*:*:*4.2.6Running onQNAP
cpe:2.3:o:qnap:qts:4.3.3:*:*:*:*:*:*:*4.3.3Running onQNAP
cpe:2.3:o:qnap:qts:4.3.4:*:*:*:*:*:*:*4.3.4Running onQNAP
  • cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:* Versions up to 1.1.21 Vulnerable ·QNAP
  • cpe:2.3:o:qnap:qts:4.2.6:*:*:*:*:*:*:* Versions 4.2.6 Running on ·QNAP
  • cpe:2.3:o:qnap:qts:4.3.3:*:*:*:*:*:*:* Versions 4.3.3 Running on ·QNAP
  • cpe:2.3:o:qnap:qts:4.3.4:*:*:*:*:*:*:* Versions 4.3.4 Running on ·QNAP

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2018-0714
  2. 2026-10-03 Alias added: GHSA-r8j4-9jg8-cj5q

References

Advisory 1

  • TI-2020-02218 improper access control vulnerability in Helpdesk KEVCVSS 3.1CRITICAL 9.8
  • TI-2020-02219 command injection vulnerability in Helpdesk CVSS 3.1CRITICAL 9.8
  • TI-2020-02212 Improper access control in QNAP Helpdesk CVSS 3.1CRITICAL 9.8
  • TI-2021-09805 Improper Access Control Vulnerability in Helpdesk CVSS 3.1HIGH 8.8
  • TI-2024-33827 Improper certificate validation in QNAP Helpdesk CVSS 4.0HIGH 7.7
  • TI-2018-00677 Improper privilege management in QNAP NAS devices CVSS 3.1HIGH 7.5
See all 10 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences