SupportCandy < 2.2.5 - Unauthenticated Arbitrary Ticket Deletion
Priority LOW 35CWE-862Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- None · High · None
- Fix status
- Fixed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-862.
Summary
The SupportCandy WordPress plugin before 2.2.5 does not have authorisation and CSRF checks in its wpsc_tickets AJAX action, which could allow unauthenticated users to call it and delete arbitrary tickets via the set_delete_permanently_bulk_ticket setting_action. Other actions may be affected as well.
Why it matters now
EPSS 0.0124 69th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix Fixed SupportCandy – Helpdesk & Support Ticket System (Unknown): 2.2.5
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Unknown | SupportCandy – Helpdesk & Support Ticket System | 2.2.5 to before 2.2.5 | 2.2.5 | Patch available | CNA |
- SupportCandy – Helpdesk & Support Ticket System VendorUnknown Affected 2.2.5 to before 2.2.5 Fixed in 2.2.5 Patch available CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:supportcandy:supportcandy:*:*:*:*:*:wordpress:*:* | before 2.2.5 | Vulnerable | SupportCandy |
- cpe:2.3:a:supportcandy:supportcandy:*:*:*:*:*:wordpress:*:* Versions before 2.2.5 Vulnerable ·SupportCandy
Remediation
- Fix · CNA SupportCandy – Helpdesk & Support Ticket System (Unknown) Fixed in 2.2.5
Timeline
- 2026-10-02 Threatist record created from CVE-2021-24839
- 2026-10-03 Alias added: GHSA-q2j9-7728-x3pg
References
More Supportcandy vulnerabilities
- TI-2023-01623 SupportCandy < 3.1.5 - Unauthenticated SQLi CVSS 3.1CRITICAL 9.8
- TI-2023-02547 SupportCandy < 3.1.7 - Subscriber+ SQLi CVSS 3.1HIGH 8.8
- TI-2023-02628 SupportCandy < 3.1.7 - Admin+ SQLi CVSS 3.1HIGH 7.2
- TI-2019-08400 An Unrestricted File Upload Vulnerability in the SupportCandy plugin through 2.0.0 for… CVSS 3.0CRITICAL 9.8
- TI-2021-07161 SupportCandy < 2.2.7 - CSRF to Cross-Site Scripting CVSS 3.1HIGH 8.8
- TI-2021-07160 SupportCandy < 2.2.7 - Reflected Cross-Site Scripting CVSS 3.1MEDIUM 6.1
Sources
- CVE-2021-24839 · CVE Program
- CVE-2021-24839 · NVD
- FIRST EPSS
- GHSA-q2j9-7728-x3pg · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences