TI-2021-07160 Aliases CVE-2021-24878 GHSA-w9r7-4qpm-xxc5

SupportCandy < 2.2.7 - Reflected Cross-Site Scripting

LOW 30CWE-79Published 2022-02-07 · Updated 2024-08-03

Key facts

Attack vector: Network
Privileges required: None
User interaction: Required
Attack complexity: Low
Impact type: Cross-site scripting
Confidentiality · integrity · availability: Low · Low · None
Fix status: Fixed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.

Summary

The SupportCandy WordPress plugin before 2.2.7 does not sanitise and escape the query string before outputting it back in pages with the [wpsc_create_ticket] shortcode embed, leading to a Reflected Cross-Site Scripting issue

Why it matters now

EPSS 0.01345 71st percentileScored 2026-11-07

Public exploit Yes 1 exploit referenceTagged by NVD

Fix Fixed SupportCandy – Helpdesk & Support Ticket System (Unknown): 2.2.7

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
Unknown	SupportCandy – Helpdesk & Support Ticket System	2.2.7 to before 2.2.7	2.2.7	Patch available	CNA

SupportCandy – Helpdesk & Support Ticket System VendorUnknown Affected 2.2.7 to before 2.2.7 Fixed in 2.2.7 Patch available CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:supportcandy:supportcandy::::::wordpress::*	before 2.2.7	Vulnerable	SupportCandy

cpe:2.3:a:supportcandy:supportcandy:*:*:*:*:*:wordpress:*:* Versions before 2.2.7 Vulnerable ·SupportCandy

Remediation

Fix · CNA SupportCandy – Helpdesk & Support Ticket System (Unknown) Fixed in 2.2.7

Fixed in the same release

Records fixed by the same vendor advisory or release, as the CNA lists them.

Release · 2022-02-07
SupportCandy – Helpdesk & Support Ticket System 2.2.7
4 records Highest priority Priority LOW 4 LOW
Other records, highest priority first
- TI-2021-07161 SupportCandy < 2.2.7 - CSRF to Cross-Site ScriptingPriority LOW 39
- TI-2021-07125 SupportCandy < 2.2.7 - Arbitrary Ticket Deletion via CSRFPriority LOW 29
- TI-2021-07162 SupportCandy < 2.2.7 - Contributor+ Stored Cross-Site ScriptingPriority LOW 25
Show all 4 records →

Timeline

2026-10-02 Threatist record created from CVE-2021-24878
2026-10-03 Alias added: GHSA-w9r7-4qpm-xxc5

References

Exploit 1

https://wpscan.com/vulnerability/d2f1fd60-5e5e-4e38-9559-ba2d14ae37bf

TI-2023-01623 SupportCandy < 3.1.5 - Unauthenticated SQLi CVSS 3.1CRITICAL 9.8
TI-2023-02547 SupportCandy < 3.1.7 - Subscriber+ SQLi CVSS 3.1HIGH 8.8
TI-2023-02628 SupportCandy < 3.1.7 - Admin+ SQLi CVSS 3.1HIGH 7.2
TI-2019-08400 An Unrestricted File Upload Vulnerability in the SupportCandy plugin through 2.0.0 for… CVSS 3.0CRITICAL 9.8
TI-2021-07161 SupportCandy < 2.2.7 - CSRF to Cross-Site Scripting CVSS 3.1HIGH 8.8
TI-2021-07121 SupportCandy < 2.2.5 - Unauthenticated Arbitrary Ticket Deletion CVSS 3.1HIGH 7.5

See all 8 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences