SupportCandy < 2.2.7 - CSRF to Cross-Site Scripting
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Tampering
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- Fixed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-352.
Summary
The SupportCandy WordPress plugin before 2.2.7 does not have CSRF check in the wpsc_tickets AJAX action, nor has any sanitisation or escaping in some of the filter fields which could allow attackers to make a logged in user having access to the ticket lists dashboard set an arbitrary filter (stored in their cookies) with an XSS payload in it.
Why it matters now
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Unknown | SupportCandy – Helpdesk & Support Ticket System | 2.2.7 to before 2.2.7 | 2.2.7 | Patch available | CNA |
- SupportCandy – Helpdesk & Support Ticket System VendorUnknown Affected 2.2.7 to before 2.2.7 Fixed in 2.2.7 Patch available CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:supportcandy:supportcandy:*:*:*:*:*:wordpress:*:* | before 2.2.7 | Vulnerable | SupportCandy |
- cpe:2.3:a:supportcandy:supportcandy:*:*:*:*:*:wordpress:*:* Versions before 2.2.7 Vulnerable ·SupportCandy
Remediation
- Fix · CNA SupportCandy – Helpdesk & Support Ticket System (Unknown) Fixed in 2.2.7
Fixed in the same release
Records fixed by the same vendor advisory or release, as the CNA lists them.
- Release ·
SupportCandy – Helpdesk & Support Ticket System 2.2.7
4 records Highest priority Priority LOW 4 LOW
Other records, highest priority first
- TI-2021-07160 SupportCandy < 2.2.7 - Reflected Cross-Site ScriptingPriority LOW 30
- TI-2021-07125 SupportCandy < 2.2.7 - Arbitrary Ticket Deletion via CSRFPriority LOW 29
- TI-2021-07162 SupportCandy < 2.2.7 - Contributor+ Stored Cross-Site ScriptingPriority LOW 25
Timeline
- 2026-10-02 Threatist record created from CVE-2021-24879
- 2026-10-03 Alias added: GHSA-3wmq-h2jq-wfgw
References
More Supportcandy vulnerabilities
- TI-2023-01623 SupportCandy < 3.1.5 - Unauthenticated SQLi CVSS 3.1CRITICAL 9.8
- TI-2023-02547 SupportCandy < 3.1.7 - Subscriber+ SQLi CVSS 3.1HIGH 8.8
- TI-2023-02628 SupportCandy < 3.1.7 - Admin+ SQLi CVSS 3.1HIGH 7.2
- TI-2019-08400 An Unrestricted File Upload Vulnerability in the SupportCandy plugin through 2.0.0 for… CVSS 3.0CRITICAL 9.8
- TI-2021-07121 SupportCandy < 2.2.5 - Unauthenticated Arbitrary Ticket Deletion CVSS 3.1HIGH 7.5
- TI-2021-07160 SupportCandy < 2.2.7 - Reflected Cross-Site Scripting CVSS 3.1MEDIUM 6.1
Sources
- CVE-2021-24879 · CVE Program
- CVE-2021-24879 · NVD
- FIRST EPSS
- GHSA-3wmq-h2jq-wfgw · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences