TI-2024-00552 Aliases CVE-2024-0596 GHSA-62c8-7p5q-m59c

Awesome Support – WordPress HelpDesk & Support Plugin <= 6.1.7 - Missing Authorization via editor_html()

LOW 24CWE-862Published 2024-02-10 · Updated 2026-04-08

Key facts

Attack vector: Network
Privileges required: None
User interaction: None
Attack complexity: Low
Impact type: Security bypass
Confidentiality · integrity · availability: Low · None · None
Fix status: No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-862.

Summary

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to unauthorized access of data due to a missing capability check on the editor_html() function in all versions up to, and including, 6.1.7. This makes it possible for authenticated attackers, with subscriber-level access and above, to view password protected and draft posts. CVE-2024-35741 is likely a duplicate of this issue.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV

EPSS 0.004 34th percentileScored 2026-11-07

Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation: None
Automatable: No
Technical impact: Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
awesomesupport	Awesome Support – WordPress HelpDesk & Support Plugin	up to 6.1.7	—	No fix listed	CNA

Awesome Support – WordPress HelpDesk & Support Plugin Vendorawesomesupport Affected up to 6.1.7 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:getawesomesupport:awesome_support::::::wordpress::*	before 6.1.8	Vulnerable	Awesome Support Team

cpe:2.3:a:getawesomesupport:awesome_support:*:*:*:*:*:wordpress:*:* Versions before 6.1.8 Vulnerable ·Awesome Support Team

Remediation

No fixed version listed by the sources yet.

Timeline

2026-10-02 Threatist record created from CVE-2024-0596
2026-10-03 Alias added: GHSA-62c8-7p5q-m59c

References

Patch 1

https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3033134%40awesome-support&new=3033134%40awesome-support&sfp_email=&sfph_mail=

Advisory 1

https://www.wordfence.com/threat-intel/vulnerabilities/id/e4358e2a-b7f6-44b6-a38a-5b27cb15e1cd?source=cve

TI-2024-00550 Awesome Support – WordPress HelpDesk & Support Plugin <= 6.1.7 - Authenticated (Subscriber+) SQL Injection CVSS 3.1HIGH 8.8
TI-2023-28189 WordPress Awesome Support plugin <= 6.1.5 - Broken Access Control vulnerability CVSS 3.1HIGH 7.3
TI-2023-27261 WordPress Awesome Support plugin <= 6.1.7 - Broken Access Control vulnerability CVSS 3.1MEDIUM 6.5
TI-2025-11594 Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role Demotion CVSS 3.1MEDIUM 6.5
TI-2025-36330 WordPress Awesome Support plugin <= 6.3.5 - Deserialization of untrusted data vulnerability CVSS 3.1HIGH 7.2
TI-2024-12608 Information disclosure in awesomesupport Awesome Support – WordPress HelpDesk & Support… CVSS 3.1HIGH 7.5

See all 17 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences