Code injection in rabilal JS Help Desk – AI-Powered Support & Ticketing System
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Code execution
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-94.
Summary
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to PHP Code Injection leading to Remote Code Execution in all versions up to, and including, 2.8.6 via the 'storeTheme' function. This is due to a lack of sanitization on user-supplied values, which replace values in the style.php file, along with missing capability checks. This makes it possible for unauthenticated attackers to execute code on the server. This issue was partially patched in 2.8.6 when the code injection issue was resolved, and fully patched in 2.8.7 when the missing authorization and cross-site request forgery protection was added. CVE-2024-43274 is likely a duplicate of this issue.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- Yes
- Technical impact
- Total
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2024-7094
- 2026-10-03 Alias added: GHSA-344g-jvx4-773r
References
Other 6
- https://www.wordfence.com/threat-intel/vulnerabilities/id/31513f9e-6185-425b-9e7e-36f21f72d0a2?source=cve
- https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.5/includes/formhandler.php
- https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.5/modules/themes/tpls/admin_themes.php
- https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.5/modules/themes/controller.php
- https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.5/modules/themes/model.php
- https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.5/includes/css/style.php
More rabilal vulnerabilities
- TI-2026-10460 Missing authorization in rabilal WP Learn Manager CVSS 3.1CRITICAL 9.8
- TI-2023-06703 SQL injection in rabilal JS Help Desk – AI-Powered Support & Ticketing System CVSS 3.1HIGH 7.5
- TI-2026-02137 SQL injection in rabilal JS Help Desk – AI-Powered Support & Ticketing System CVSS 3.1HIGH 7.5
- TI-2026-86167 Stored DOM-based cross-site scripting in JS Help Desk plugin CVSS 3.1MEDIUM 6.4
- TI-2026-83234 Path traversal in JS Help Desk plugin enables arbitrary file deletion CVSS 3.1MEDIUM 4.9
- TI-2024-12648 Authorization bypass in rabilal JS Help Desk – AI-Powered Support & Ticketing System CVSS 3.1MEDIUM 4.3
Sources
- CVE-2024-7094 · CVE Program
- CVE-2024-7094 · NVD
- FIRST EPSS
- GHSA-344g-jvx4-773r · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences