ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.4 - Unauthenticated Stored Cross-Site Scripting
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- Low · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-79.
Summary
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Stored Cross-Site Scripting via ticket subjects in all versions up to, and including, 3.3.4 due to insufficient input sanitization and output escaping. This makes it possible for unauthenticated attackers to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- Yes
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| elextensions | ELEX WordPress HelpDesk & Customer Ticketing System | up to 3.3.4 | — | No fix listed | CNA |
- ELEX WordPress HelpDesk & Customer Ticketing System Vendorelextensions Affected up to 3.3.4 Fixed in — No fix listed CNA
CPE names Threatist (inferred) · 1
Inferred from how NVD named this product before; not given by a source.
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:elula:wsdesk:*:*:*:*:*:*:*:* | — | — | elextensions |
- cpe:2.3:a:elula:wsdesk:*:*:*:*:*:*:*:* Versions — — ·elextensions
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2025-9343
- 2026-10-03 Alias added: GHSA-grx3-26h2-7973
References
Other 2
- https://www.wordfence.com/threat-intel/vulnerabilities/id/042d9bc7-50ea-4585-9789-b10ed40b0d14?source=cve
- https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3420695%40elex-helpdesk-customer-support-ticket-system&new=3420695%40elex-helpdesk-customer-support-ticket-system&sfp_email=&sfph_mail=
More elextensions vulnerabilities
- TI-2026-75182 Arbitrary file upload in ELEX WordPress HelpDesk plugin via IMAP CVSS 3.1CRITICAL 9.8
- TI-2025-10495 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Unauthenticated Arbitrary File Upload CVSS 3.1CRITICAL 9.8
- TI-2026-85888 Unauthenticated file deletion in ELEX WordPress HelpDesk plugin CVSS 3.1CRITICAL 9.1
- TI-2025-33180 WordPress ReachShip WooCommerce Multi-Carrier & Conditional Shipping <= 4.3.1 - Arbitrary File Upload Vulnerability CVSS 3.1CRITICAL 9.9
- TI-2025-30155 WordPress ELEX HelpDesk & Customer Ticketing System plugin <= 3.2.9 - Arbitrary File Upload vulnerability CVSS 3.1CRITICAL 9.9
- TI-2024-11286 Missing authorization in elextensions ELEX WordPress HelpDesk & Customer Ticketing System CVSS 3.1HIGH 8.8
Sources
- CVE-2025-9343 · CVE Program
- CVE-2025-9343 · NVD
- FIRST EPSS
- GHSA-grx3-26h2-7973 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences