WordPress ELEX HelpDesk & Customer Ticketing System plugin <= 3.2.9 - Arbitrary File Upload vulnerability
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Code execution
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-434.
Summary
Unrestricted Upload of File with Dangerous Type vulnerability in ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System elex-helpdesk-customer-support-ticket-system allows Upload a Web Shell to a Web Server.This issue affects ELEX WordPress HelpDesk & Customer Ticketing System: from n/a through <= 3.2.9.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Total
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| elextensions | ELEX WordPress HelpDesk & Customer Ticketing System | up to 3.2.9 | — | No fix listed | CNA |
- ELEX WordPress HelpDesk & Customer Ticketing System Vendorelextensions Affected up to 3.2.9 Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:* | before 3.3.0 | Vulnerable | elextensions |
- cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:* Versions before 3.3.0 Vulnerable ·elextensions
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2025-47658
- 2026-10-03 Alias added: GHSA-p2p2-vfxx-r5rp
More elextensions Wsdesk vulnerabilities
- TI-2025-10495 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Unauthenticated Arbitrary File Upload CVSS 3.1CRITICAL 9.8
- TI-2024-11286 Missing authorization in elextensions ELEX WordPress HelpDesk & Customer Ticketing System CVSS 3.1HIGH 8.8
- TI-2025-12365 Improper privilege management in elextensions ELEX WordPress HelpDesk & Customer… CVSS 3.1HIGH 8.8
- TI-2025-09228 Missing authorization in elextensions ELEX WordPress HelpDesk & Customer Ticketing System CVSS 3.1MEDIUM 4.3
- TI-2025-09215 Authorization bypass in elextensions ELEX WordPress HelpDesk & Customer Ticketing System CVSS 3.1MEDIUM 4.3
- TI-2025-11157 Missing authorization in elextensions ELEX WordPress HelpDesk & Customer Ticketing System CVSS 3.1MEDIUM 4.3
Sources
- CVE-2025-47658 · CVE Program
- CVE-2025-47658 · NVD
- FIRST EPSS
- GHSA-p2p2-vfxx-r5rp · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences