TI-2025-10495 Aliases CVE-2025-11456 GHSA-6482-35w9-537p

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Unauthenticated Arbitrary File Upload

MEDIUM 50CWE-434Published 2025-11-21 · Updated 2026-04-08

Key facts

Attack vector: Network
Privileges required: None
User interaction: None
Attack complexity: Low
Impact type: Code execution
Confidentiality · integrity · availability: High · High · High
Fix status: No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-434.

Summary

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV

EPSS 0.00787 56th percentileScored 2026-11-07

Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation: None
Automatable: Yes
Technical impact: Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
elextensions	ELEX WordPress HelpDesk & Customer Ticketing System	up to 3.3.1	—	No fix listed	CNA

ELEX WordPress HelpDesk & Customer Ticketing System Vendorelextensions Affected up to 3.3.1 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:elula:wsdesk:::::free:wordpress::	before 3.3.2	Vulnerable	elextensions

cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:* Versions before 3.3.2 Vulnerable ·elextensions

Remediation

No fixed version listed by the sources yet.

Timeline

2026-10-02 Threatist record created from CVE-2025-11456
2026-10-03 Alias added: GHSA-6482-35w9-537p

References

Patch 1

https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-three.php

Advisory 1

https://www.wordfence.com/threat-intel/vulnerabilities/id/a6f362c1-fe64-4be1-9713-14c0561a59ce?source=cve

Other 2

TI-2025-30155 WordPress ELEX HelpDesk & Customer Ticketing System plugin <= 3.2.9 - Arbitrary File Upload vulnerability CVSS 3.1CRITICAL 9.9
TI-2024-11286 Missing authorization in elextensions ELEX WordPress HelpDesk & Customer Ticketing System CVSS 3.1HIGH 8.8
TI-2025-12365 Improper privilege management in elextensions ELEX WordPress HelpDesk & Customer… CVSS 3.1HIGH 8.8
TI-2025-09228 Missing authorization in elextensions ELEX WordPress HelpDesk & Customer Ticketing System CVSS 3.1MEDIUM 4.3
TI-2025-09215 Authorization bypass in elextensions ELEX WordPress HelpDesk & Customer Ticketing System CVSS 3.1MEDIUM 4.3
TI-2025-11157 Missing authorization in elextensions ELEX WordPress HelpDesk & Customer Ticketing System CVSS 3.1MEDIUM 4.3

See all 9 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences