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TI-2025-09228 Aliases CVE-2025-10054GHSA-6cqc-v7x2-3r77

Missing authorization in elextensions ELEX WordPress HelpDesk & Customer Ticketing System

Priority LOW 26CWE-862Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
None · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-862.

Summary

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00304 23rd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
Yes
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
elextensionsELEX WordPress HelpDesk & Customer Ticketing Systemup to 3.3.1—No fix listedCNA
  • ELEX WordPress HelpDesk & Customer Ticketing System Vendorelextensions Affected up to 3.3.1 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*before 3.3.2Vulnerableelextensions
  • cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:* Versions before 3.3.2 Vulnerable ·elextensions

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2025-10054
  2. 2026-10-03 Alias added: GHSA-6cqc-v7x2-3r77

References

Patch 1

Advisory 1

Other 1

  • TI-2025-10495 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Unauthenticated Arbitrary File Upload CVSS 3.1CRITICAL 9.8
  • TI-2025-30155 WordPress ELEX HelpDesk & Customer Ticketing System plugin <= 3.2.9 - Arbitrary File Upload vulnerability CVSS 3.1CRITICAL 9.9
  • TI-2024-11286 Missing authorization in elextensions ELEX WordPress HelpDesk & Customer Ticketing System CVSS 3.1HIGH 8.8
  • TI-2025-12365 Improper privilege management in elextensions ELEX WordPress HelpDesk & Customer… CVSS 3.1HIGH 8.8
  • TI-2025-09215 Authorization bypass in elextensions ELEX WordPress HelpDesk & Customer Ticketing System CVSS 3.1MEDIUM 4.3
  • TI-2025-11157 Missing authorization in elextensions ELEX WordPress HelpDesk & Customer Ticketing System CVSS 3.1MEDIUM 4.3
See all 9 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences