Missing authorization in elextensions ELEX WordPress HelpDesk & Customer Ticketing System
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- None · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-862.
Summary
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- Yes
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| elextensions | ELEX WordPress HelpDesk & Customer Ticketing System | up to 3.3.5 | — | No fix listed | CNA |
- ELEX WordPress HelpDesk & Customer Ticketing System Vendorelextensions Affected up to 3.3.5 Fixed in — No fix listed CNA
CPE names Threatist (inferred) · 1
Inferred from how NVD named this product before; not given by a source.
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:elula:wsdesk:*:*:*:*:*:*:*:* | — | — | elextensions |
- cpe:2.3:a:elula:wsdesk:*:*:*:*:*:*:*:* Versions — — ·elextensions
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2025-14079
- 2026-10-03 Alias added: GHSA-c33w-hvc2-q76p
References
Other 3
- https://www.wordfence.com/threat-intel/vulnerabilities/id/6fd3ea16-4706-4573-b905-93dff434968d?source=cve
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.4/includes/class-crm-ajax-functions-one.php#L15
- https://plugins.trac.wordpress.org/changeset/3449609/
More elextensions vulnerabilities
- TI-2026-75182 Arbitrary file upload in ELEX WordPress HelpDesk plugin via IMAP CVSS 3.1CRITICAL 9.8
- TI-2025-10495 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Unauthenticated Arbitrary File Upload CVSS 3.1CRITICAL 9.8
- TI-2026-85888 Unauthenticated file deletion in ELEX WordPress HelpDesk plugin CVSS 3.1CRITICAL 9.1
- TI-2025-33180 WordPress ReachShip WooCommerce Multi-Carrier & Conditional Shipping <= 4.3.1 - Arbitrary File Upload Vulnerability CVSS 3.1CRITICAL 9.9
- TI-2025-30155 WordPress ELEX HelpDesk & Customer Ticketing System plugin <= 3.2.9 - Arbitrary File Upload vulnerability CVSS 3.1CRITICAL 9.9
- TI-2024-11286 Missing authorization in elextensions ELEX WordPress HelpDesk & Customer Ticketing System CVSS 3.1HIGH 8.8
Sources
- CVE-2025-14079 · CVE Program
- CVE-2025-14079 · NVD
- FIRST EPSS
- GHSA-c33w-hvc2-q76p · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences