WordPress ELEX WordPress HelpDesk & Customer Ticketing System plugin <= 3.3.5 - Broken Access Control vulnerability
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- High · None · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-862.
Summary
Missing Authorization vulnerability in ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System elex-helpdesk-customer-support-ticket-system allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects ELEX WordPress HelpDesk & Customer Ticketing System: from n/a through <= 3.3.5.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| elextensions | ELEX WordPress HelpDesk & Customer Ticketing System | up to 3.3.5 | — | No fix listed | CNA |
- ELEX WordPress HelpDesk & Customer Ticketing System Vendorelextensions Affected up to 3.3.5 Fixed in — No fix listed CNA
CPE names Threatist (inferred) · 1
Inferred from how NVD named this product before; not given by a source.
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:elula:wsdesk:*:*:*:*:*:*:*:* | — | — | elextensions |
- cpe:2.3:a:elula:wsdesk:*:*:*:*:*:*:*:* Versions — — ·elextensions
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2025-68837
- 2026-10-03 Alias added: GHSA-cvjq-fp7r-7jf7
More elextensions vulnerabilities
- TI-2026-75182 Arbitrary file upload in ELEX WordPress HelpDesk plugin via IMAP CVSS 3.1CRITICAL 9.8
- TI-2025-10495 ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Unauthenticated Arbitrary File Upload CVSS 3.1CRITICAL 9.8
- TI-2026-85888 Unauthenticated file deletion in ELEX WordPress HelpDesk plugin CVSS 3.1CRITICAL 9.1
- TI-2025-33180 WordPress ReachShip WooCommerce Multi-Carrier & Conditional Shipping <= 4.3.1 - Arbitrary File Upload Vulnerability CVSS 3.1CRITICAL 9.9
- TI-2025-30155 WordPress ELEX HelpDesk & Customer Ticketing System plugin <= 3.2.9 - Arbitrary File Upload vulnerability CVSS 3.1CRITICAL 9.9
- TI-2024-11286 Missing authorization in elextensions ELEX WordPress HelpDesk & Customer Ticketing System CVSS 3.1HIGH 8.8
Sources
- CVE-2025-68837 · CVE Program
- CVE-2025-68837 · NVD
- FIRST EPSS
- GHSA-cvjq-fp7r-7jf7 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences