Chatwoot: Pre-Account Takeover via OAuth on Unconfirmed Accounts
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- Required
- Attack complexity
- High
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- High · High · None
- Fix status
- Fixed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-287.
Summary
Chatwoot is a customer engagement suite. From 2.14.0 to before 4.13.0, a Pre-Account Takeover (Pre-ATO) vulnerability existed in Chatwoot's authentication flow. Because email confirmation was not enforced before an account became usable, an attacker could pre-register an email address they did not own and set a password. If the legitimate owner of that email later signed in to Chatwoot using Google OAuth (or another OmniAuth provider), the OAuth flow silently confirmed the existing account without invalidating the attacker's pre-set credentials. The attacker could then continue to log in with the password they had originally chosen and access any data the victim subsequently entered into the dashboard, including PII, API keys, and other sensitive information. This vulnerability is fixed in 4.13.0.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Total
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
Remediation
- Fix · CNA chatwoot (chatwoot) Fixed in 4.13.0
Timeline
- 2026-10-02 Threatist record created from CVE-2026-44707
References
More chatwoot vulnerabilities
- TI-2026-45352 Chatwoot < 4.16.0 Unauthenticated ActiveStorage Direct Upload Arbitrary Blob Creation CVSS 4.0HIGH 8.8
- TI-2022-03436 Improper Restriction of Excessive Authentication Attempts in chatwoot/chatwoot CVSS 3.1CRITICAL 9.8
- TI-2023-01984 Cross-site Scripting (XSS) - DOM in chatwoot/chatwoot CVSS 3.1MEDIUM 6.1
- TI-2025-11229 chatwoot Admin IframeLoader.vue cross site scripting CVSS 4.0MEDIUM 5.3
- TI-2024-00591 Stored XSS in chatwoot/chatwoot CVSS 3.1MEDIUM 4.8
- TI-2025-15587 Chatwoot has a Blind SQL-injection in Conversation and Contacts filters CVSS 3.1CRITICAL 9.1
Sources
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences