Chatwoot: Cross-Account Resource Transfer via `account_id` Parameter
Key facts
- Attack vector
- Network
- Privileges required
- High
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Tampering
- Confidentiality · integrity · availability
- High · High · Low
- Fix status
- Fixed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-915.
Summary
Chatwoot is a customer engagement suite. Prior to 4.9.0, Chatwoot allowed authenticated account administrators to transfer Portals, Automation Rules, Macros, and Twilio Channels to other accounts through the writable account_id parameter. This could break tenant isolation and cause cross-account data exposure, unauthorized configuration changes, or loss of access to transferred resources. This issue is fixed in version 4.9.0.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Total
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
Remediation
- Fix · CNA chatwoot (chatwoot) Fixed in 4.9.0
Timeline
- 2026-10-02 Threatist record created from CVE-2026-72719
References
More chatwoot vulnerabilities
- TI-2026-45352 Chatwoot < 4.16.0 Unauthenticated ActiveStorage Direct Upload Arbitrary Blob Creation CVSS 4.0HIGH 8.8
- TI-2022-03436 Improper Restriction of Excessive Authentication Attempts in chatwoot/chatwoot CVSS 3.1CRITICAL 9.8
- TI-2023-01984 Cross-site Scripting (XSS) - DOM in chatwoot/chatwoot CVSS 3.1MEDIUM 6.1
- TI-2025-11229 chatwoot Admin IframeLoader.vue cross site scripting CVSS 4.0MEDIUM 5.3
- TI-2024-00591 Stored XSS in chatwoot/chatwoot CVSS 3.1MEDIUM 4.8
- TI-2025-15587 Chatwoot has a Blind SQL-injection in Conversation and Contacts filters CVSS 3.1CRITICAL 9.1
Sources
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences