Cross-site scripting in awesomesupport Awesome Support – WordPress HelpDesk & Support…
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- Low · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-79.
Summary
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'gdpr-data' parameter in all versions up to, and including, 6.4.0 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This is exploitable by Subscriber-level users against other accounts because the AJAX handlers accept an arbitrary gdpr-user ID without verifying it belongs to the requester, and the required wpas-gdpr-nonce is emitted via wp_localize_script to every logged-in user on frontend plugin pages and on /wp-admin/profile.php.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| awesomesupport | Awesome Support – WordPress HelpDesk & Support Plugin | up to 6.4.0 | — | No fix listed | CNA |
- Awesome Support – WordPress HelpDesk & Support Plugin Vendorawesomesupport Affected up to 6.4.0 Fixed in — No fix listed CNA
CPE names Threatist (inferred) · 1
Inferred from how NVD named this product before; not given by a source.
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:getawesomesupport:awesome_support:*:*:*:*:*:*:*:* | — | — | Awesome Support Team |
- cpe:2.3:a:getawesomesupport:awesome_support:*:*:*:*:*:*:*:* Versions — — ·Awesome Support Team
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2026-96268
- 2026-10-03 Alias added: GHSA-rgpg-j229-6w44
References
Other 7
- https://www.wordfence.com/threat-intel/vulnerabilities/id/617afd4e-107a-48ad-9e3e-1771874796ff?source=cve
- https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.4.0/includes/gdpr-integration/gdpr-user-profile.php#L250
- https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.4.0/includes/gdpr-integration/gdpr-privacy-options.php#L1186
- https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.4.0/includes/gdpr-integration/gdpr-privacy-options.php#L1111
- https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.4.0/includes/functions-user.php#L1538
- https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.4.0/includes/functions-general.php#L2190
- https://plugins.trac.wordpress.org/changeset?reponame=&old=3719753%40awesome-support&new=3719753%40awesome-support
More awesomesupport vulnerabilities
- TI-2024-00550 Awesome Support – WordPress HelpDesk & Support Plugin <= 6.1.7 - Authenticated (Subscriber+) SQL Injection CVSS 3.1HIGH 8.8
- TI-2023-28189 WordPress Awesome Support plugin <= 6.1.5 - Broken Access Control vulnerability CVSS 3.1HIGH 7.3
- TI-2023-27261 WordPress Awesome Support plugin <= 6.1.7 - Broken Access Control vulnerability CVSS 3.1MEDIUM 6.5
- TI-2025-11594 Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role Demotion CVSS 3.1MEDIUM 6.5
- TI-2025-36330 WordPress Awesome Support plugin <= 6.3.5 - Deserialization of untrusted data vulnerability CVSS 3.1HIGH 7.2
- TI-2024-12608 Information disclosure in awesomesupport Awesome Support – WordPress HelpDesk & Support… CVSS 3.1HIGH 7.5
Sources
- CVE-2026-96268 · CVE Program
- CVE-2026-96268 · NVD
- FIRST EPSS
- GHSA-rgpg-j229-6w44 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences