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Stored cross-site scripting in Awesome Support WordPress plugin

Priority LOW 28CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-79.

Summary

Awesome Support WordPress HelpDesk and Support Plugin through 6.4.1 does not sanitize input or escape output of the wpas_files parameter, causing stored cross-site scripting (CWE-79). An authenticated attacker with custom-level access or above can inject scripts that run when a user opens an injected page. This is only exploitable when the drag-n-drop uploader for the ticket form is enabled, which is disabled by default.

Written with Claude Haiku 5.5 from the sources below · 2026-10-29

Description from the CNA

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'wpas_files' parameter in all versions up to, and including, 6.4.1 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with custom-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This vulnerability is only exploitable when the "Enable drag-n-drop uploader for ticket form" setting is enabled, as it is disabled by default.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00256 17th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
awesomesupportAwesome Support – WordPress HelpDesk & Support Pluginup to 6.4.1—No fix listedCNA
  • Awesome Support – WordPress HelpDesk & Support Plugin Vendorawesomesupport Affected up to 6.4.1 Fixed in — No fix listed CNA

CPE names Threatist (inferred) · 1

Inferred from how NVD named this product before; not given by a source.

CPEVersionsRoleVendor
cpe:2.3:a:getawesomesupport:awesome_support:*:*:*:*:*:*:*:*——Awesome Support Team

Remediation

The sources list no fixed version for the Awesome Support WordPress HelpDesk & Support Plugin.

Written with Claude Haiku 5.5 from the sources below · 2026-10-29

Timeline

  1. 2026-10-28 Threatist record created from CVE-2026-103370
  2. 2026-10-28 Alias added: GHSA-h736-44v7-5c35
  3. 2026-10-28 Priority changed: MEDIUM → LOW
  4. 2026-10-29 CISA SSVC decision points changed

References

  • TI-2024-00550 Awesome Support – WordPress HelpDesk & Support Plugin <= 6.1.7 - Authenticated (Subscriber+) SQL Injection CVSS 3.1HIGH 8.8
  • TI-2023-28189 WordPress Awesome Support plugin <= 6.1.5 - Broken Access Control vulnerability CVSS 3.1HIGH 7.3
  • TI-2023-27261 WordPress Awesome Support plugin <= 6.1.7 - Broken Access Control vulnerability CVSS 3.1MEDIUM 6.5
  • TI-2025-11594 Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role Demotion CVSS 3.1MEDIUM 6.5
  • TI-2025-36330 WordPress Awesome Support plugin <= 6.3.5 - Deserialization of untrusted data vulnerability CVSS 3.1HIGH 7.2
  • TI-2024-12608 Information disclosure in awesomesupport Awesome Support – WordPress HelpDesk & Support… CVSS 3.1HIGH 7.5
See all 17 →

Sources