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TI-2018-14135 Aliases CVE-2018-19947GHSA-h4wq-q9hr-ffm6

Information disclosure in QNAP Helpdesk

Priority LOW 30CWE-200Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Information disclosure
Confidentiality · integrity · availability
High · None · None
Fix status
Fixed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-200.

Summary

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this information exposure vulnerability could disclose sensitive information. QNAP has already fixed the issue in Helpdesk 3.0.3 and later.

Why it matters now

EPSS 0.00755 55th percentileScored 2026-11-07
Fix Fixed Helpdesk (QNAP Systems Inc.): 3.0.3

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
QNAPHelpdeskbefore 3.0.33.0.3Patch availableCNA
  • Helpdesk VendorQNAP Affected before 3.0.3 Fixed in 3.0.3 Patch available CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:*before 3.0.3VulnerableQNAP
  • cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:* Versions before 3.0.3 Vulnerable ·QNAP

Remediation

  • Fix · CNA Helpdesk (QNAP Systems Inc.) Fixed in 3.0.3

Fixed in the same release

Records fixed by the same vendor advisory or release, as the CNA lists them.

  • Release ·

    QNAP Systems Helpdesk 3.0.3

    3 records Highest priority Priority LOW 3 LOW

    Other records, highest priority first

    • TI-2018-14136 Cross-site request forgery in QNAP HelpdeskPriority LOW 29
    • TI-2018-14134 Improper certificate validation in QNAP HelpdeskPriority LOW 26
    Show all 3 records →

Timeline

  1. 2026-10-02 Threatist record created from CVE-2018-19947
  2. 2026-10-03 Alias added: GHSA-h4wq-q9hr-ffm6

References

Advisory 1

  • TI-2020-02218 improper access control vulnerability in Helpdesk KEVCVSS 3.1CRITICAL 9.8
  • TI-2020-02219 command injection vulnerability in Helpdesk CVSS 3.1CRITICAL 9.8
  • TI-2018-00668 Command injection in QNAP Helpdesk in QTS CVSS 3.0CRITICAL 9.8
  • TI-2020-02212 Improper access control in QNAP Helpdesk CVSS 3.1CRITICAL 9.8
  • TI-2021-09805 Improper Access Control Vulnerability in Helpdesk CVSS 3.1HIGH 8.8
  • TI-2024-33827 Improper certificate validation in QNAP Helpdesk CVSS 4.0HIGH 7.7
See all 10 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences