Read the docs
TI-2021-07162 Aliases CVE-2021-24880GHSA-g3q8-mx59-88v9

SupportCandy < 2.2.7 - Contributor+ Stored Cross-Site Scripting

Priority LOW 25CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
Required
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
Fixed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.

Summary

The SupportCandy WordPress plugin before 2.2.7 does not validate and escape the page attribute of its shortcode, which could allow users with a role as low as Contributor to perform Cross-Site Scripting attacks

Why it matters now

EPSS 0.00604 49th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix Fixed SupportCandy – Helpdesk & Support Ticket System (Unknown): 2.2.7

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
UnknownSupportCandy – Helpdesk & Support Ticket System2.2.7 to before 2.2.72.2.7Patch availableCNA
  • SupportCandy – Helpdesk & Support Ticket System VendorUnknown Affected 2.2.7 to before 2.2.7 Fixed in 2.2.7 Patch available CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:supportcandy:supportcandy:*:*:*:*:*:wordpress:*:*before 2.2.7VulnerableSupportCandy
  • cpe:2.3:a:supportcandy:supportcandy:*:*:*:*:*:wordpress:*:* Versions before 2.2.7 Vulnerable ·SupportCandy

Remediation

  • Fix · CNA SupportCandy – Helpdesk & Support Ticket System (Unknown) Fixed in 2.2.7

Fixed in the same release

Records fixed by the same vendor advisory or release, as the CNA lists them.

  • Release ·

    SupportCandy – Helpdesk & Support Ticket System 2.2.7

    4 records Highest priority Priority LOW 4 LOW

    Other records, highest priority first

    • TI-2021-07161 SupportCandy < 2.2.7 - CSRF to Cross-Site ScriptingPriority LOW 39
    • TI-2021-07160 SupportCandy < 2.2.7 - Reflected Cross-Site ScriptingPriority LOW 30
    • TI-2021-07125 SupportCandy < 2.2.7 - Arbitrary Ticket Deletion via CSRFPriority LOW 29

Timeline

  1. 2026-10-02 Threatist record created from CVE-2021-24880
  2. 2026-10-03 Alias added: GHSA-g3q8-mx59-88v9

References

  • TI-2023-01623 SupportCandy < 3.1.5 - Unauthenticated SQLi CVSS 3.1CRITICAL 9.8
  • TI-2023-02547 SupportCandy < 3.1.7 - Subscriber+ SQLi CVSS 3.1HIGH 8.8
  • TI-2023-02628 SupportCandy < 3.1.7 - Admin+ SQLi CVSS 3.1HIGH 7.2
  • TI-2019-08400 An Unrestricted File Upload Vulnerability in the SupportCandy plugin through 2.0.0 for… CVSS 3.0CRITICAL 9.8
  • TI-2021-07161 SupportCandy < 2.2.7 - CSRF to Cross-Site Scripting CVSS 3.1HIGH 8.8
  • TI-2021-07121 SupportCandy < 2.2.5 - Unauthenticated Arbitrary Ticket Deletion CVSS 3.1HIGH 7.5
See all 8 →

Sources