TruDesk Help Desk/Ticketing Solution v1.1.11 is vulnerable to a Cross-Site Request…
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Tampering
- Confidentiality · integrity · availability
- None · None · High
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-352.
Summary
TruDesk Help Desk/Ticketing Solution v1.1.11 is vulnerable to a Cross-Site Request Forgery (CSRF) attack which would allow an attacker to restart the server, causing a DoS attack. The attacker must craft a webpage that would perform a GET request to the /api/v1/admin/restart endpoint, then the victim (who has sufficient privileges), would visit the page and the server restart would begin. The attacker must know the full URL that TruDesk is on in order to craft the webpage.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- Poc
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2021-45785
- 2026-10-03 Alias added: GHSA-w65f-4h2f-cpj2
References
More polonel Trudesk vulnerabilities
- TI-2026-78782 Username enumeration via regex injection in Trudesk login CVSS 4.0MEDIUM 6.9
- TI-2026-78773 Authorization bypass in Trudesk ticket API lets users read other tickets CVSS 4.0MEDIUM 6.9
- TI-2026-78781 Trudesk Missing Authentication for Ticket Attachments via /uploads CVSS 4.0HIGH 8.2
- TI-2026-78778 Missing authentication on Trudesk debug routes enables data deletion CVSS 4.0HIGH 8.3
- TI-2026-78777 MongoDB $where injection in Trudesk ticket search API CVSS 4.0HIGH 7.1
- TI-2023-11856 Trudesk v1.2.6 was discovered to contain a stored cross-site scripting (XSS)… CVSS 3.1MEDIUM 5.4
Sources
- CVE-2021-45785 · CVE Program
- CVE-2021-45785 · NVD
- FIRST EPSS
- GHSA-w65f-4h2f-cpj2 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences