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TI-2026-78778 Aliases CVE-2026-114397GHSA-fj4q-cf3c-rrp2

Missing authentication on Trudesk debug routes enables data deletion

Priority HIGH 69CWE-1188Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Attack requirements
Present
Impact type
—
Confidentiality · integrity · availability
None · High · High
Fix status
No fix listed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA.

Summary

Trudesk through 1.2.11 enables its debug routes whenever NODE_ENV is unset, an insecure default (CWE-1188). These routes lack authentication, so an unauthenticated remote attacker can call them. Calling /debug/populatedb deletes all groups, tags and tickets, and seeded accounts with the password 'password' can then log in. A public exploit is linked in the references.

Written with Claude Haiku 5.5 from the sources below · 2026-10-30

Description from the CNA

Trudesk through 1.2.11 contains a missing authentication vulnerability in debug routes enabled whenever NODE_ENV is unset, letting unauthenticated attackers invoke them remotely. Attackers can call /debug/populatedb to delete all groups, tags and tickets, then log in with seeded accounts using the password 'password'.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.00626 50th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
Poc
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
poloneltrudeskup to 1.2.11—No fix listedCNA
  • trudesk Vendorpolonel Affected up to 1.2.11 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:trudesk_project:trudesk:*:*:*:*:*:*:*:*up to 1.2.11Vulnerablepolonel
  • cpe:2.3:a:trudesk_project:trudesk:*:*:*:*:*:*:*:* Versions up to 1.2.11 Vulnerable ·polonel

Remediation

The sources list no fixed version for Trudesk.

Written with Claude Haiku 5.5 from the sources below · 2026-10-30

Timeline

  1. 2026-10-21 Threatist record created from CVE-2026-114397
  2. 2026-10-21 Alias added: GHSA-fj4q-cf3c-rrp2
  3. 2026-10-23 Priority changed: MEDIUM → LOW
  4. 2026-10-27 CISA SSVC decision points changed
  5. 2026-10-27 Priority changed: LOW → HIGH
  6. 2026-10-31 EPSS moved to the 50th–90th percentile

References

Exploit 1

Patch 2

Other 1

  • TI-2026-78782 Username enumeration via regex injection in Trudesk login CVSS 4.0MEDIUM 6.9
  • TI-2026-78773 Authorization bypass in Trudesk ticket API lets users read other tickets CVSS 4.0MEDIUM 6.9
  • TI-2026-78781 Trudesk Missing Authentication for Ticket Attachments via /uploads CVSS 4.0HIGH 8.2
  • TI-2026-78777 MongoDB $where injection in Trudesk ticket search API CVSS 4.0HIGH 7.1
  • TI-2021-20836 TruDesk Help Desk/Ticketing Solution v1.1.11 is vulnerable to a Cross-Site Request… CVSS 3.1MEDIUM 6.5
  • TI-2023-11856 Trudesk v1.2.6 was discovered to contain a stored cross-site scripting (XSS)… CVSS 3.1MEDIUM 5.4
See all 30 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences