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TI-2024-17981 Aliases CVE-2024-27125GHSA-2g3g-3px6-gf3h

Cross-site scripting in QNAP Helpdesk

Priority LOW 22CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
High
User interaction
Required
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
Fixed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.

Summary

A cross-site scripting (XSS) vulnerability has been reported to affect Helpdesk. If exploited, the vulnerability could allow authenticated administrators to inject malicious code via a network. We have already fixed the vulnerability in the following version: Helpdesk 3.3.1 and later

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00247 16th percentileScored 2026-11-07
Fix Fixed Helpdesk (QNAP Systems Inc.): 3.3.1

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
QNAPHelpdesk3.3.x to before 3.3.13.3.1Patch availableCNA
  • Helpdesk VendorQNAP Affected 3.3.x to before 3.3.1 Fixed in 3.3.1 Patch available CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:*before 3.3.1VulnerableQNAP
  • cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:* Versions before 3.3.1 Vulnerable ·QNAP

Remediation

  • Fix · CNA Helpdesk (QNAP Systems Inc.) Fixed in 3.3.1

Timeline

  1. 2026-10-02 Threatist record created from CVE-2024-27125
  2. 2026-10-03 Alias added: GHSA-2g3g-3px6-gf3h

References

Advisory 1

  • TI-2020-02218 improper access control vulnerability in Helpdesk KEVCVSS 3.1CRITICAL 9.8
  • TI-2020-02219 command injection vulnerability in Helpdesk CVSS 3.1CRITICAL 9.8
  • TI-2018-00668 Command injection in QNAP Helpdesk in QTS CVSS 3.0CRITICAL 9.8
  • TI-2020-02212 Improper access control in QNAP Helpdesk CVSS 3.1CRITICAL 9.8
  • TI-2021-09805 Improper Access Control Vulnerability in Helpdesk CVSS 3.1HIGH 8.8
  • TI-2024-33827 Improper certificate validation in QNAP Helpdesk CVSS 4.0HIGH 7.7
See all 10 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences