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TI-2024-15787 Aliases CVE-2024-23793GHSA-cqhr-chmp-4x86

Upload of files outside application directory

Priority MEDIUM 61CWE-22Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
Required
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
None · High · Low
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA.

Summary

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.00783 56th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
Poc
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
OTRS AGOTRS7.0.x – 7.0.49; 8.0.x and later; 2023.x and later; 2024.x – 2024.3.2—No fix listedCNA
OTRS AG((OTRS)) Community Edition6.0.1 – 6.0.34—No fix listedCNA
  • OTRS VendorOTRS AG Affected 7.0.x – 7.0.49; 8.0.x and later; 2023.x and later; 2024.x – 2024.3.2 Fixed in — No fix listed CNA
  • ((OTRS)) Community Edition VendorOTRS AG Affected 6.0.1 – 6.0.34 Fixed in — No fix listed CNA

CPE names CISA-ADP · 2

CPEVersionsRoleVendor
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*——OTRS AG
cpe:2.3:a:otrs:otrs_community_edition:*:*:*:*:*:*:*:*——OTRS AG
  • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* Versions — — ·OTRS AG
  • cpe:2.3:a:otrs:otrs_community_edition:*:*:*:*:*:*:*:* Versions — — ·OTRS AG

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2024-23793
  2. 2026-10-03 Alias added: GHSA-cqhr-chmp-4x86

References

Other 1

  • TI-2017-12458 In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS… CVSS 3.0HIGH 8.8
  • TI-2026-35608 SQL Injection via MySQL Quote Method CVSS 3.1CRITICAL 9.1
  • TI-2023-04991 SSL Certificates are not checked for E-Mail Handling CVSS 3.1CRITICAL 9.1
  • TI-2016-05069 Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before… CVSS 3.0CRITICAL 9.4
  • TI-2024-29090 Passwords are written to Admin Log Module CVSS 3.1HIGH 8.2
  • TI-2022-04045 SQL Injection via OTRS Search API CVSS 3.1CRITICAL 9.8
See all 169 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences