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TI-2026-35608 Aliases CVE-2026-48188GHSA-4vhj-5qc2-97wr

SQL Injection via MySQL Quote Method

Priority MEDIUM 49CWE-20Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
High · High · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA.

Summary

An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X * (OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00737 54th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
Yes
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
OTRS AGOTRS7.0.x and later; 8.0.x and later; 2023.x and later; 2024.x and later; 2025.x and later; 2026.x – 2026.3.x—No fix listedCNA
OTRS AG((OTRS)) Community Edition6.x and later—No fix listedCNA
  • OTRS VendorOTRS AG Affected 7.0.x and later; 8.0.x and later; 2023.x and later; 2024.x and later; 2025.x and later; 2026.x – 2026.3.x Fixed in — No fix listed CNA
  • ((OTRS)) Community Edition VendorOTRS AG Affected 6.x and later Fixed in — No fix listed CNA

CPE configurations NVD · 2

CPEVersionsRoleVendor
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*up to 6.0.32VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*7.0.0 – 8.0.37; 2023.0.0 to before 2026.4.1VulnerableOTRS AG
  • cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* Versions up to 6.0.32 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* Versions 7.0.0 – 8.0.37; 2023.0.0 to before 2026.4.1 Vulnerable ·OTRS AG

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2026-48188
  2. 2026-10-03 Alias added: GHSA-4vhj-5qc2-97wr
  3. 2026-10-25 EPSS moved to the 50th–90th percentile

References

Advisory 1

  • TI-2017-12458 In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS… CVSS 3.0HIGH 8.8
  • TI-2023-04991 SSL Certificates are not checked for E-Mail Handling CVSS 3.1CRITICAL 9.1
  • TI-2022-04045 SQL Injection via OTRS Search API CVSS 3.1CRITICAL 9.8
  • TI-2017-12258 Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5… CVSS 3.0HIGH 8.8
  • TI-2017-06753 In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x… CVSS 3.0HIGH 8.8
  • TI-2005-03687 Multiple SQL injection vulnerabilities in index.pl in Open Ticket Request System (OTRS)… CVSS 2.0HIGH 7.5
See all 141 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences