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TI-2024-29089 Aliases CVE-2024-43443GHSA-79g4-f35r-g3f6

Stored XSS in process management

Priority LOW 22CWE-790Published · Updated

Key facts

Attack vector
Network
Privileges required
High
User interaction
None
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
None · High · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA.

Summary

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00355 29th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
OTRS AGOTRS7.0.x – 7.0.50; 8.0.x; 2023.x; 2024.x – 2024.5.x—No fix listedCNA
OTRS AG((OTRS)) Community Edition6.0.x and later—No fix listedCNA
  • OTRS VendorOTRS AG Affected 7.0.x – 7.0.50; 8.0.x; 2023.x; 2024.x – 2024.5.x Fixed in — No fix listed CNA
  • ((OTRS)) Community Edition VendorOTRS AG Affected 6.0.x and later Fixed in — No fix listed CNA

CPE names Threatist (inferred) · 1

Inferred from how NVD named this product before; not given by a source.

CPEVersionsRoleVendor
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*——OTRS AG
  • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* Versions — — ·OTRS AG

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2024-43443
  2. 2026-10-03 Alias added: GHSA-79g4-f35r-g3f6

References

Other 1

  • TI-2024-15787 Upload of files outside application directory CVSS 3.1MEDIUM 6.3
  • TI-2017-12458 In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS… CVSS 3.0HIGH 8.8
  • TI-2026-35608 SQL Injection via MySQL Quote Method CVSS 3.1CRITICAL 9.1
  • TI-2023-04991 SSL Certificates are not checked for E-Mail Handling CVSS 3.1CRITICAL 9.1
  • TI-2016-05069 Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before… CVSS 3.0CRITICAL 9.4
  • TI-2024-29090 Passwords are written to Admin Log Module CVSS 3.1HIGH 8.2
See all 169 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences