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TI-2025-18131 Aliases CVE-2025-24389GHSA-mvq2-cppv-f4gq

SMTP Password will be shown in cleartext on some SMTP errors

Priority LOW 29CWE-532Published · Updated

Key facts

Attack vector
Local
Privileges required
Low
User interaction
None
Attack complexity
High
Impact type
Information disclosure
Confidentiality · integrity · availability
High · High · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-532.

Summary

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00139 3rd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
OTRS AGOTRS7.0.x and later; 8.0.x and later; 2023.x and later; 2024.x and later—No fix listedCNA
OTRS AG((OTRS)) Community Edition6.0.x – 6.0.34—No fix listedCNA
  • OTRS VendorOTRS AG Affected 7.0.x and later; 8.0.x and later; 2023.x and later; 2024.x and later Fixed in — No fix listed CNA
  • ((OTRS)) Community Edition VendorOTRS AG Affected 6.0.x – 6.0.34 Fixed in — No fix listed CNA

CPE names Threatist (inferred) · 1

Inferred from how NVD named this product before; not given by a source.

CPEVersionsRoleVendor
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*——OTRS AG
  • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* Versions — — ·OTRS AG

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2025-24389
  2. 2026-10-03 Alias added: GHSA-mvq2-cppv-f4gq

References

Other 1

  • TI-2024-15787 Upload of files outside application directory CVSS 3.1MEDIUM 6.3
  • TI-2017-12458 In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS… CVSS 3.0HIGH 8.8
  • TI-2026-35608 SQL Injection via MySQL Quote Method CVSS 3.1CRITICAL 9.1
  • TI-2023-04991 SSL Certificates are not checked for E-Mail Handling CVSS 3.1CRITICAL 9.1
  • TI-2016-05069 Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before… CVSS 3.0CRITICAL 9.4
  • TI-2024-29090 Passwords are written to Admin Log Module CVSS 3.1HIGH 8.2
See all 169 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences