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Authorization bypass in Trudesk lets users forge ticket comments and tickets

Priority LOW 24CWE-639Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Attack requirements
None
Impact type
Security bypass
Confidentiality · integrity · availability
None · Low · None
Fix status
No fix listed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-639.

Summary

Trudesk through 1.2.11 contains an authorization bypass that lets authenticated users post content attributed to other users by supplying user-controlled owner IDs. Attackers can set ownerId or owner in postComment, postInternalNote, and ticket create requests to forge administrator-authored comments, internal notes, and tickets on any ticket, using CWE-639. An attacker needs a low-privileged account and no user interaction. The references link to an exploit.

Written with Claude Haiku 5.5 from the sources below · 2026-10-30

Description from the CNA

Trudesk through 1.2.11 contains an authorization bypass vulnerability that allows authenticated users to post content attributed to other users by supplying user-controlled owner IDs. Attackers can set ownerId or owner in postComment, postInternalNote, and ticket create requests to forge administrator-authored comments, internal notes, and tickets on any ticket.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00315 24th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
poloneltrudeskup to 1.2.11—No fix listedCNA
  • trudesk Vendorpolonel Affected up to 1.2.11 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:trudesk_project:trudesk:*:*:*:*:*:*:*:*up to 1.2.11Vulnerablepolonel
  • cpe:2.3:a:trudesk_project:trudesk:*:*:*:*:*:*:*:* Versions up to 1.2.11 Vulnerable ·polonel

Remediation

The sources list no fixed version for Trudesk.

Written with Claude Haiku 5.5 from the sources below · 2026-10-30

Timeline

  1. 2026-10-21 Threatist record created from CVE-2026-114394
  2. 2026-10-21 CISA SSVC decision points changed
  3. 2026-10-21 Alias added: GHSA-x3mr-67c9-5xq8

References

  • TI-2026-78782 Username enumeration via regex injection in Trudesk login CVSS 4.0MEDIUM 6.9
  • TI-2026-78773 Authorization bypass in Trudesk ticket API lets users read other tickets CVSS 4.0MEDIUM 6.9
  • TI-2026-78781 Trudesk Missing Authentication for Ticket Attachments via /uploads CVSS 4.0HIGH 8.2
  • TI-2026-78778 Missing authentication on Trudesk debug routes enables data deletion CVSS 4.0HIGH 8.3
  • TI-2026-78777 MongoDB $where injection in Trudesk ticket search API CVSS 4.0HIGH 7.1
  • TI-2021-20836 TruDesk Help Desk/Ticketing Solution v1.1.11 is vulnerable to a Cross-Site Request… CVSS 3.1MEDIUM 6.5
See all 30 →

Sources