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Path traversal in Trudesk lets administrators delete arbitrary files

Priority LOW 32CWE-22Published · Updated

Key facts

Attack vector
Network
Privileges required
High
User interaction
None
Attack complexity
Low
Attack requirements
None
Impact type
—
Confidentiality · integrity · availability
None · High · High
Fix status
No fix listed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA.

Summary

Trudesk through 1.2.11 contains a path traversal flaw (CWE-22) in its backup handling, where file paths are not properly validated. An administrator with high privileges can remotely delete arbitrary files by supplying encoded traversal sequences to the backup delete API. Unvalidated file values in the backup restore API can also restore archives from, or extract them to, paths outside the intended directories. The references link to an exploit.

Written with Claude Haiku 5.5 from the sources below · 2026-10-29

Description from the CNA

Trudesk through 1.2.11 contains a path traversal vulnerability that allows administrators to delete arbitrary files by supplying encoded traversal sequences to DELETE /api/v1/backup/:backup. Attackers can also pass unvalidated file values to POST /api/v1/backup/restore to restore archives from, or extract to, paths outside the intended directories.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00592 48th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
poloneltrudeskup to 1.2.11—No fix listedCNA
  • trudesk Vendorpolonel Affected up to 1.2.11 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:trudesk_project:trudesk:*:*:*:*:*:*:*:*up to 1.2.11Vulnerablepolonel
  • cpe:2.3:a:trudesk_project:trudesk:*:*:*:*:*:*:*:* Versions up to 1.2.11 Vulnerable ·polonel

Remediation

The sources list no fixed version for Trudesk.

Written with Claude Haiku 5.5 from the sources below · 2026-10-29

Timeline

  1. 2026-10-21 Threatist record created from CVE-2026-114399
  2. 2026-10-21 CISA SSVC decision points changed
  3. 2026-10-21 Priority changed: MEDIUM → LOW
  4. 2026-10-21 Alias added: GHSA-j4h3-fqpx-mh28

References

  • TI-2026-78782 Username enumeration via regex injection in Trudesk login CVSS 4.0MEDIUM 6.9
  • TI-2026-78773 Authorization bypass in Trudesk ticket API lets users read other tickets CVSS 4.0MEDIUM 6.9
  • TI-2026-78781 Trudesk Missing Authentication for Ticket Attachments via /uploads CVSS 4.0HIGH 8.2
  • TI-2026-78778 Missing authentication on Trudesk debug routes enables data deletion CVSS 4.0HIGH 8.3
  • TI-2026-78777 MongoDB $where injection in Trudesk ticket search API CVSS 4.0HIGH 7.1
  • TI-2021-20836 TruDesk Help Desk/Ticketing Solution v1.1.11 is vulnerable to a Cross-Site Request… CVSS 3.1MEDIUM 6.5
See all 30 →

Sources