Multiple SQL injection vulnerabilities in index.pl in Open Ticket Request System (OTRS)…
Priority MEDIUM 43Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- Low
- Impact type
- —
- Confidentiality · integrity · availability
- Partial · Partial · Partial
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA.
Summary
Multiple SQL injection vulnerabilities in index.pl in Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3 allow remote attackers to execute arbitrary SQL commands and bypass authentication via the (1) user parameter in the Login action, and remote authenticated users via the (2) TicketID and (3) ArticleID parameters of the AgentTicketPlain action.
Why it matters now
EPSS 0.07169 94th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 6
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:* | 1.0.0 | Vulnerable | OTRS AG |
| cpe:2.3:a:otrs:otrs:1.3.2:*:*:*:*:*:*:* | 1.3.2 | Vulnerable | OTRS AG |
| cpe:2.3:a:otrs:otrs:2.0.0:*:*:*:*:*:*:* | 2.0.0 | Vulnerable | OTRS AG |
| cpe:2.3:a:otrs:otrs:2.0.1:*:*:*:*:*:*:* | 2.0.1 | Vulnerable | OTRS AG |
| cpe:2.3:a:otrs:otrs:2.0.2:*:*:*:*:*:*:* | 2.0.2 | Vulnerable | OTRS AG |
| cpe:2.3:a:otrs:otrs:2.0.3:*:*:*:*:*:*:* | 2.0.3 | Vulnerable | OTRS AG |
- cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:* Versions 1.0.0 Vulnerable ·OTRS AG
- cpe:2.3:a:otrs:otrs:1.3.2:*:*:*:*:*:*:* Versions 1.3.2 Vulnerable ·OTRS AG
- cpe:2.3:a:otrs:otrs:2.0.0:*:*:*:*:*:*:* Versions 2.0.0 Vulnerable ·OTRS AG
- cpe:2.3:a:otrs:otrs:2.0.1:*:*:*:*:*:*:* Versions 2.0.1 Vulnerable ·OTRS AG
- cpe:2.3:a:otrs:otrs:2.0.2:*:*:*:*:*:*:* Versions 2.0.2 Vulnerable ·OTRS AG
- cpe:2.3:a:otrs:otrs:2.0.3:*:*:*:*:*:*:* Versions 2.0.3 Vulnerable ·OTRS AG
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2005-3893
- 2026-10-03 Alias added: GHSA-xrpv-9rfm-8rj3
References
More OTRS AG Otrs vulnerabilities
- TI-2017-12458 In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS… CVSS 3.0HIGH 8.8
- TI-2026-35608 SQL Injection via MySQL Quote Method CVSS 3.1CRITICAL 9.1
- TI-2023-04991 SSL Certificates are not checked for E-Mail Handling CVSS 3.1CRITICAL 9.1
- TI-2022-04045 SQL Injection via OTRS Search API CVSS 3.1CRITICAL 9.8
- TI-2017-12258 Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5… CVSS 3.0HIGH 8.8
- TI-2017-06753 In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x… CVSS 3.0HIGH 8.8
Sources
- CVE-2005-3893 · CVE Program
- CVE-2005-3893 · NVD
- FIRST EPSS
- GHSA-xrpv-9rfm-8rj3 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences