Priority MEDIUM 57
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) a…
CVSS 3.0HIGH 8.8· Network · Low privileges · No interaction · EPSS 0.19901 · Published 2017-12-08 · No fix listed CWE-78
Priority MEDIUM 49
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass.
CVSS 3.1CRITICAL 9.1· Network · No auth · No interaction · EPSS 0.00737 · Published 2026-06-01 · No fix listed CWE-20
Priority MEDIUM 47
The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication.
CVSS 3.1CRITICAL 9.1· Network · No auth · No interaction · EPSS 0.00329 · Published 2023-10-16 · Fixed in 7.0.47, 8.0.37 CWE-295
Priority MEDIUM 43
Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.…
CVSS 3.1CRITICAL 9.8· Network · No auth · No interaction · EPSS 0.00762 · Published 2022-12-19 · Fixed in 7.0.40 Patch 1, 8.0.28 Patch 1 CWE-20
Priority MEDIUM 43
Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20.
CVSS 3.0HIGH 8.8· Network · Low privileges · No interaction · EPSS 0.02492 · Published 2017-11-21 · No fix listed CWE-94
Priority MEDIUM 43
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges…
CVSS 3.0HIGH 8.8· Network · Low privileges · No interaction · EPSS 0.02351 · Published 2017-06-12 · No fix listed CWE-269
Priority MEDIUM 43
Multiple SQL injection vulnerabilities in index.pl in Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3 allow remote attackers to execute arbitrary SQL commands and bypass authentication via t…
CVSS 2.0HIGH 7.5· Network · No auth · Interaction — · EPSS 0.07169 · Published 2005-11-29 · No fix listed
Priority MEDIUM 42
Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.
CVSS 3.1CRITICAL 9.8· Network · No auth · No interaction · EPSS 0.00253 · Published 2024-01-29 · No fix listed CWE-20
Priority MEDIUM 42
Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges vi…
CVSS 3.0HIGH 8.8· Network · No auth · User interaction · EPSS 0.02223 · Published 2017-12-20 · No fix listed CWE-200
Priority MEDIUM 42
In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.
CVSS 3.0HIGH 8.8· Network · Low privileges · No interaction · EPSS 0.01771 · Published 2017-11-16 · No fix listed
Priority MEDIUM 42
In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.
CVSS 3.0HIGH 8.8· Network · Low privileges · No interaction · EPSS 0.01922 · Published 2017-09-21 · No fix listed CWE-20
Priority MEDIUM 41
Specially crafted string in OTRS system configuration can allow the execution of any system command.
CVSS 3.1HIGH 8.8· Network · Low privileges · No interaction · EPSS 0.01318 · Published 2022-03-21 · No fix listed CWE-78
Priority MEDIUM 41
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands vi…
CVSS 3.1HIGH 8.8· Network · Low privileges · No interaction · EPSS 0.01322 · Published 2021-08-09 · No fix listed CWE-89
Priority MEDIUM 40
An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system
CVSS 3.1HIGH 7.5· Network · No auth · No interaction · EPSS 0.0075 · Published 2022-10-17 · No fix listed CWE-835
Priority MEDIUM 40
Attacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th party package
CVSS 3.1HIGH 8.8· Network · No auth · User interaction · EPSS 0.00826 · Published 2022-09-05 · No fix listed CWE-913
Priority MEDIUM 40
In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted op…
CVSS 3.0HIGH 7.2· Network · High privileges · No interaction · EPSS 0.05204 · Published 2018-03-04 · No fix listed CWE-434
Priority LOW 39
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an hos…
CVSS 3.1HIGH 8.8· Network · Low privileges · No interaction · EPSS 0.00683 · Published 2023-07-24 · Fixed in 7.0.45, 8.0.35 CWE-20
Priority LOW 38
A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37.
CVSS 3.1HIGH 8.1· Adjacent network · No auth · No interaction · EPSS 0.00647 · Published 2023-11-27 · No fix listed CWE-522
Priority LOW 38
An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and…
CVSS 3.1HIGH 8.1· Network · Low privileges · No interaction · EPSS 0.01456 · Published 2020-03-27 · No fix listed CWE-331
Priority LOW 38
Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g.
CVSS 3.1HIGH 7.5· Network · No auth · No interaction · EPSS 0.02572 · Published 2019-12-05 · No fix listed CWE-835
Priority LOW 38
webscript.pl in Open Ticket Request System (OTRS) 2.3.4 and earlier allows remote attackers to execute arbitrary commands via unspecified vectors, related to a "command injection vulnerability."
CVSS 2.0HIGH 7.5· Network · No auth · Interaction — · EPSS 0.03001 · Published 2011-03-11 · No fix listed CWE-78
Priority LOW 36
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage.
CVSS 3.1HIGH 8.1· Network · Low privileges · No interaction · EPSS 0.00526 · Published 2023-05-08 · Fixed in 8.0.32 CWE-285
Priority LOW 36
Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code.
CVSS 3.1HIGH 7.8· Local · Low privileges · No interaction · EPSS 0.00295 · Published 2023-03-20 · Fixed in 7.0.42, 8.0.31 CWE-20
Priority LOW 36
It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords.
CVSS 3.1HIGH 7.5· Network · No auth · No interaction · EPSS 0.01597 · Published 2020-03-27 · No fix listed CWE-155
Priority LOW 36
SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to…
CVSS 2.0HIGH 7.5· Network · No auth · Interaction — · EPSS 0.01774 · Published 2014-02-04 · No fix listed CWE-89
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