Cross-site scripting (XSS) vulnerability in index.pl in Open Ticket Request System (OTRS)…
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- Medium
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- None · Partial · None
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA. Impact type from CWE-79.
Summary
Cross-site scripting (XSS) vulnerability in index.pl in Open Ticket Request System (OTRS) 2.0.x allows remote attackers to inject arbitrary web script or HTML via the Subaction parameter in an AgentTicketMailbox Action. NOTE: DEBIAN:DSA-1299 originally used this identifier for an ipsec-tools issue, but the proper identifier for the ipsec-tools issue is CVE-2007-1841.
Why it matters now
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2007-2524
- 2026-10-03 Alias added: GHSA-4q3g-xq49-mpmw
References
More OTRS AG Otrs vulnerabilities
- TI-2017-12458 In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS… CVSS 3.0HIGH 8.8
- TI-2026-35608 SQL Injection via MySQL Quote Method CVSS 3.1CRITICAL 9.1
- TI-2023-04991 SSL Certificates are not checked for E-Mail Handling CVSS 3.1CRITICAL 9.1
- TI-2022-04045 SQL Injection via OTRS Search API CVSS 3.1CRITICAL 9.8
- TI-2017-12258 Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5… CVSS 3.0HIGH 8.8
- TI-2017-06753 In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x… CVSS 3.0HIGH 8.8
Sources
- CVE-2007-2524 · CVE Program
- CVE-2007-2524 · NVD
- FIRST EPSS
- GHSA-4q3g-xq49-mpmw · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences